Cluster Manager- Operations
1 week ago
Job description:
Dr. Care Homeopathy Group, founded by Dr. A.M. Reddy in 2005, includes a chain of Homeopathy and Dental clinics across India. Dr. Reddy, a renowned Homeopath, has played a pioneering role in the development and awareness of Homeopathy in India. The group is highly regarded for its successful treatments and is considered one of the leading chains of clinics in the country
Immediately hiring for Cluster Manager-Operations & Revenue -Hyderabad
Openings for Cluster Manager-Preferred Doctors
Job Title: Cluster Manager – Operations and Revenue
Industry: Healthcare
Location: [JNTU, HYDERABAD)]
Salary: 5.5LPA - 1LPA, Per Annual, Negotiable and Incentives
Experience: Above 8years (including multi-unit operations and sales leadership)
Reporting to: Regional Manager / Zonal Head
Role Summary:
The Cluster Manager – Operations & Revenue is responsible for overseeing the business and operational performance of a group of healthcare units (clinics/hospitals/centers). The ideal candidate is a qualified medical doctor with a strong interest or experience in healthcare operations and revenue management. This role bridges the clinical and administrative functions to ensure that both patient care and business goals are aligned and optimized.
Why Doctors Are Preferred:
Better understanding of clinical workflows.
Stronger rapport with medical staff and patients.
Improved communication with healthcare professionals.
Ability to balance patient care standards with business objectives.
Key Responsibilities: Operational Oversight
Manage day-to-day operations across multiple healthcare units.
Ensure quality service delivery by doctors and support teams.
Standardize patient flow processes and clinical pathways.
Revenue & Business Management
Monitor and optimize revenue streams (consultations, procedures).
Identify and close revenue leakages.
Improve Average Revenue Per Patient (ARPP) and profitability per center.
People Management
Supervise doctors, nursing staff, admin staff, and support teams.
Drive performance metrics and clinical outcomes.
Conduct regular review meetings and staff development sessions.
Compliance & Quality Assurance
Ensure all centers comply with healthcare laws and licensing requirements.
Implement quality audits, infection control, and documentation standards.
Patient Experience
Ensure high levels of patient satisfaction and care standards.
Manage escalations and improve service feedback loops.
Required Qualifications:
Medical degree: MBBS, BDS, BAMS, BHMS (Required)
Additional training in hospital administration or MBA in Healthcare Management is a strong advantage.
6 above years of experience including clinical practice and operational roles.
Preferred Skills:
Strong leadership and multi-site team management skills.
Knowledge of healthcare revenue cycle (billing, claims, pricing models).
Familiarity with HIS/EMR systems.
Excellent communication and organizational abilities.
KPIs / Success Metrics:
Revenue growth per center
Operational efficiency (cost vs. income)
Patient satisfaction/NPS scores
Staff performance and retention
Compliance audit scores
Career Growth Path:
Senior Cluster Head / Zonal Operations Head
Regional Business Head – Healthcare
Medical Director (Operations)
Interested Individual can share your Resume to What's App)
Regards
Praveen HR
Job Type: Full-time
Pay: ₹550, ₹1,200,000.00 per year
Experience:
- Operations & revenue: 8 years (Preferred)
- Multiple Branches Handling: 4 years (Preferred)
- Cluster Operations Management: 4 years (Preferred)
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