Cluster Manager

2 days ago

Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Cluster Manager to lead our premium cake and caf lounge operations in Hyderabad, Telangana. The ideal candidate will have 3-7 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage daily operations of multiple locations, ensuring high-quality service and customer satisfaction.
  • Develop and implement strategies to increase sales and revenue growth.
  • Supervise and train staff members to achieve excellent customer service standards.
  • Maintain inventory and supplies, ensuring minimal waste and optimal stock levels.
  • Collaborate with other departments to ensure seamless operations and resolve issues promptly.
  • Analyze customer feedback and implement changes to improve overall customer experience.

Job Requirements

  • Proven experience in managing premium cake and coffee lounges or similar establishments.
  • Strong leadership and team management skills, with the ability to motivate and inspire staff.
  • Excellent communication and interpersonal skills, enabling strong relationships with customers and colleagues.
  • Ability to work under pressure, manage multiple tasks, and meet deadlines.
  • Knowledge of inventory management, sales analysis, and customer service principles.
  • Familiarity with point-of-sale systems and basic accounting principles.

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