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Change Management Specialist

2 weeks ago

Bengaluru, Karnataka, India Gallagher Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Introduction
We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview
Gallagher Center of Excellence is seeking to hire a Organizational Change Management Specialist for the GCoE Business Enablement vertical. As an Organizational Change Management Specialist for the GCOE Business Enablement vertical, you will be responsible for supporting the design and delivery of change management campaigns. You will be managing / supporting key HR change management initiatives simultaneously. You will be a part of a team and ensure the smooth and efficient transition & delivery of various shared services to internal stakeholders. Your role will involve driving strategic change management efforts, developing strategies and plans that maximize employee adoption / utilization and minimize resistance Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be actively interacting with global HR stakeholders in support of key enterprise initiatives. Exposure to strategic planning and advanced data analysis is a definite plus.

How You'll Make An Impact
Responsibilities:

  • Change Management: Support design and delivery of change management strategies for key HR initiatives that will drive understanding and adoption of new / modified tools, business processes, systems, job roles, and/or organizational structures
  • Conduct Stakeholder Inventory & Analysis: Identify key stakeholders, analyze stakeholder impacts in order to create strategies that will achieve buy-in and drive adoption.
  • Conduct Change Impact Assessment: Identify / analyze the types and magnitude of change occurring across people, processes, and technology for key organizational initiatives in order to create strategies that will achieve buy-in and drive adoption
  • Develop & Execute Against Change Management Plan: Craft detailed approaches to defining and delivering targeted change management and communications campaigns across impacted stakeholder groups.
  • Deliverable Development: Create and edit high-quality internal change management and/or communications deliverables for use in executive briefings and other key forums, including Change Management / Communications Plans, Stakeholder Assessments, Change Impact Assessments, and/or Training Plans
  • Data Analysis: Generate and analyze statistics to evaluate the success of change management & communication campaigns and make data-driven improvements.
  • Project Management: Oversee multiple change management projects simultaneously, ensuring timely and efficient delivery.

Competencies:

  • Leadership: Guides and mentors junior team members. Demonstrates the ability to lead projects and initiatives.
  • Strategic Thinking: Develops and implements strategic communication plans. Thinks ahead and plans for future needs.
  • Problem-Solving: Identifies and resolves issues efficiently. Uses critical thinking to find effective solutions.
  • Stakeholder Management: Manages relationships with key stakeholders. Ensures effective communication and collaboration.
  • Project Management: Oversees multiple projects simultaneously. Ensures projects are completed on time and within budget.
  • Analytical Skills: Analyzes data to evaluate campaign success. Uses insights to improve future communications.
  • Creativity: Demonstrates originality and imagination in creating content. Continuously seeks new ways to enhance communication efforts.
  • Change Management: Supports and leads change management initiatives; Communicates change effectively to all stakeholders.

About You
Qualifications:

  • Minimum Required Degree: Bachelor's degree in Business, HR, or related field.
  • Preferred Degree: Master's degree in Organizational Change Management, Communications or HR.
  • Certificate(s)/Special Training: Certified Change Management Professional.

Experience:

  • 5-8 years of experience in organizational change management, internal communications and/or HR function
  • Previous experience in a Human Capital Consulting Consulting/Professional Services environment is highly advantageous.

Knowledge, Skills And Ability:

  • Strong project management skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects simultaneously.
  • Strategic thinker with a hands-on approach.
  • Proficiency in Microsoft Office, especially PowerPoint and Excel.

Additional Information
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.