Change Manager

2 days ago


Bengaluru, Karnataka, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Description
  • Required Skills

    • Managing the lifecycle of all the changes and to minimize the impact of incidents.
    • End to End IT Change and Service Management & Execution.
    • Requirement gathering & Analysis of the situation.
    • Plan, coordinate and control the restoration of complex and high impact system changes that occur within the production environment.
    • Measure project performance to identify areas for improvement.
    • Maintain Incident, Change reports in a common database and have a weekly consolidated report published to the team.
    • Update and Leads the change advisory board (CAB)
    • Facilitate and perform Change process to identify causes of critical incidents and follow-up on preventive Action items.
    • Conduct Daily meetings with client and in-house technical teams to work on preventive action items for Change management.
    • Good understanding of Incident & Change Management process and documentations as per standards like MOP, changes etc.
    • Knowledge on Cisco routers & switches. Good to have NOC experience on Tshoot skill sets.


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