IT Change

5 days ago

Bengaluru, Karnataka, India Zorba Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role Overview :

We are looking for an experienced IT Change & Release Management Specialist to join our REMSC ERP CoE team, with a primary focus on SAP environments.

The role will be responsible for establishing and managing an effective IT Change & Release Management process in collaboration with IT leadership and stakeholders, ensuring smooth, compliant, and quality-driven release cycles.

Key Responsibilities :

  • Establish and implement Change & Release Management processes in collaboration with IT leadership for the ERP CoE, focusing on SAP systems.

  • Ensure all releases are delivered in alignment with defined processes; investigate deviations and apply corrective measures.

  • Collaborate with Solution Architects, Functional Analysts, Service Managers, Business Users, and other stakeholders to plan, validate, and deliver changes as per scope.

  • Work closely with Release Management to ensure smooth deployments and minimal business disruption.

  • Enforce QA checklists and guidelines across all changes/releases, ensuring compliance with standards.

  • Create, update, and maintain QA documentation, making it accessible to all relevant stakeholders.

  • Support and facilitate audits on application change management processes.

  • Assist in Control Performance activities to align with established QA and governance standards.

Required Skills & Qualifications :

  • 6+ years of experience in IT Change & Release Management, preferably within SAP ERP environments.

  • Strong understanding of SDLC (Software Development Lifecycle) methodologies and QA practices.

  • Prior experience in application change and release management within complex IT environments.

  • Excellent communication and presentation skills with the ability to work effectively with diverse stakeholders.

  • Strong analytical and problem-solving skills with a keen eye for detail.

  • Proficiency in MS Office tools Outlook, Word, Excel, Visio, PowerPoint.

  • Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent work experience.

Principal Working Relationships :

  • Collaborate with ERP CoE Release Manager, Solution Architects, Domain Managers, Functional Analysts, and Service Managers.

  • Partner with business users and decision-makers to deliver change with minimal risk and maximum value.

  • Engage with audit and QA teams to ensure compliance and control adherence.

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