Guest Services Associate

11 hours ago


Gwalior, Madhya Pradesh, India Royal Orchid Hotels Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Company Description

Royal Orchid & Regenta Hotels is one of India's fastest-growing hotel brands, operating 5 and 4-star hotels for business and leisure travelers. With over 100 Hotels & Resorts in 65+ locations, the brand manages 5900+ rooms and several renowned restaurants. Royal Orchid & Regenta Hotels serve the luxury, upper mid-market, and budget hotel categories both in India and Abroad and are supported by more than 265,000 loyalty members. The company is publicly listed on the Bombay & National Stock Exchanges (BSE & NSE) and is governed by an independent board of eminent directors.

Role Description

This is a full-time on-site role for a Guest Services Associate located in Gwalior. The Guest Services Associate will be responsible for greeting and assisting guests, managing reservations, providing exceptional customer service, and ensuring a pleasant stay for all visitors. Tasks will include handling guest inquiries, resolving complaints efficiently, processing check-ins and check-outs, and maintaining up-to-date information on hotel services and promotions.

Qualifications

  • Guest Services and Guest Service skills
  • Customer Service and Communication skills
  • Experience in handling reservations is a plus
  • Excellent interpersonal skills and a friendly demeanor
  • Ability to work independently and as part of a team
  • Previous experience in the hospitality industry is preferred
  • Bachelor's degree or equivalent experience in Hospitality, Tourism, Management, or related field


  • Gwalior, Madhya Pradesh, India Kotak Life Insurance PVT Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionThis page provides detailed information about potential job opportunities at Kotak Life Insurance PVT Ltd, specifically focused on recruitment and role descriptions for positions such as Life Advisor and Agency Associate. The purpose of this page is to streamline the hiring and application process for candidates. For more information about...


  • Gwalior, Madhya Pradesh, India Neoteric Properties Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title:Relationship ManagerLocation:GwaliorJob Type:Full-timeJob OverviewWe are seeking a dynamic and result-orientedRelationship Managerto join our team. The ideal candidate will be responsible for building and maintaining strong client relationships, driving customer satisfaction, and ensuring business growth through effective communication and...


  • Gwalior, Madhya Pradesh, India Sayaji Hotels Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionRenowned for our hallmark "Yours Truly" service, Sayaji Group of Hotels epitomizes sophistication with a curated collection of individually designed properties. With a robust presence across India, Sayaji delivers unparalleled experiences to discerning leisure and business travelers through 24 hotels in 17 cities. Our portfolio includes...

  • Waitress/Kitchen Hand

    2 weeks ago


    Gwalior, Madhya Pradesh, India ITM Hospital and research center Full time ₹ 96,000 - ₹ 18,08,000 per year

    Job Description – Pantry BoyPosition: Pantry BoyDepartment: Administration / Support ServicesLocation: [Hospital/Office Name]Reporting to: Admin Officer / Facility ManagerKey ResponsibilitiesPrepare and serve tea, coffee, and refreshments to staff, guests, and visitors as required.Maintain cleanliness and hygiene of the pantry area, utensils, and...

  • Principal Architect

    2 weeks ago


    Gwalior, Madhya Pradesh, India Neoteric Properties Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Architect – Hospitality ProjectsLocation:City Center, GwaliorExperience Required:5–6 years (Hospitality sector)About the Role:We are seeking a talented and detail-oriented Architect with proven experience inhospitality design and execution. The ideal candidate will have a strong background in conceptualizing, planning, and delivering hotels,...

  • Front Desk

    3 weeks ago


    Gwalior, Madhya Pradesh, India, Madhya Pradesh Neoteric Properties Full time

    Job Description – Front Desk Executive (Hospitality)Locations:Garden City – Opp. VISM College, GwaliorNature Park – Behind New Collectorate Building, GwaliorRegal Garden – New City Center, SirolPosition Overview:We are seeking a Front Desk Executive (Hospitality) to be the first point of contact for visitors at our Experience Galleries. The role...

  • Cluster Manager

    7 days ago


    Gwalior, Madhya Pradesh, India Bajaj Finance Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job PurposeThis position is open with Bajaj Finance ltd.An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environmentDuties and ResponsibilitiesPRINCIPAL ACCOUNTABILITIES(Accountabilities...


  • Gwalior, Madhya Pradesh, India Reliance Jio Infocomm Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job DescriptionPosted Date: 07 Sep 2021 Function/Business Area: Freelancer Location: Gwalior - Gwalier Job Responsibilities: Acquire new customers Call Jio Customers and explain them about Jio's Recharges Assist the customers in completing Jio Recharge Sell new Jio connections to prospective customers Resolve customer queries within agreed...


  • Gwalior, Madhya Pradesh, India Max Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To make Max Healthcare "Hospital of Choice" for the allocated region's people & DoctorsContinually meeting or exceeding sales quotas in the region / clusterTo Ensure the right business for the targeted Channel & Specialty in respective regionEnsuring 80% Business comes from TOP key SpecialtiesMaintain regular liaison with Hospitals / Government Agencies and...

  • Department Manager

    1 week ago


    Gwalior, Madhya Pradesh, India Shoppers Stop Full time

    JOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto p.aKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies parameters to track...