BPO Calling Representative

2 weeks ago

Remote, India American Academy of yoga in medicine Full time ₹ 3,18,016 per year

Job Title: BPO Calling Representative (Course Sales – US & India Markets)

Location: Remote

Experience: 2+ Years in BPO Sales with Proven Sales Strategies

Job Summary:

We are looking for a dynamic BPO Calling Representative with a strategic mindset to sell online courses across U.S. and Indian markets. The ideal candidate will possess strong sales acumen and the ability to deploy effective sales strategies to meet and exceed enrollment targets. This remote role requires high motivation, the ability to connect with potential learners, and a track record of success in selling educational services.

Key Responsibilities:

  • Develop and execute targeted sales strategies to convert leads into successful course enrollments.
  • Make outbound calls to potential students, present the value of our online courses, and close sales efficiently.
  • Identify prospective customers' needs and recommend suitable courses, using consultative selling techniques.
  • Leverage a strategic follow-up process for warm leads, using personalized approaches to increase conversion rates.
  • Handle inbound queries from prospective students, providing detailed information and resolving any concerns regarding courses.
  • Consistently meet or exceed monthly sales targets through effective lead management and closure strategies.
  • Keep accurate records of sales interactions in CRM tools and regularly update lead progress.
  • Work closely with the marketing team to provide feedback on customer responses and help optimize lead-generation strategies.
  • Stay up-to-date on course offerings, new sales tactics, and market trends to continuously improve your sales approach.

Requirements:

  • Minimum of 2 years of experience in BPO or telesales, with a strong focus on selling educational services or courses.
  • Proven ability to develop and implement successful sales strategies, consistently meeting sales targets.
  • Excellent communication and interpersonal skills, with fluency in English; knowledge of regional Indian languages is a plus.
  • Strong ability to handle objections and turn hesitant leads into sales.
  • Experience with CRM systems to manage leads and sales pipelines.
  • High-speed internet connection and an efficient home office setup.
  • Flexibility to work during U.S. and Indian time zones, as required.

Preferred Skills:

  • Proven track record of closing high-value sales in the education or course-selling domain.
  • Familiarity with both U.S. and Indian markets, with a deep understanding of customer motivations in each region.
  • Strong negotiation skills with the ability to build trust and rapport with potential students.
  • Adaptability to apply creative sales tactics when standard approaches fall short.
  • Ability to work independently and deliver under tight deadlines.

Compensation: Competitive base salary with lucrative performance-based incentives.

Job Type: Full-time

Pay: ₹9, ₹26,670.80 per month

Benefits:

  • Work from home

Experience:

  • total work: 2 years (Preferred)
  • BPO: 2 years (Preferred)
  • Sales: 2 years (Preferred)

Work Location: Remote

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