Customer Success Specialist

5 days ago


Chennai, Tamil Nadu, India TargetBay Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About TargetBay:

TargetBay is a fast-growing eCommerce marketing automation SaaS company based out of Chennai and Atlanta. Clients use our products to increase their online sales through our personalized email marketing and reviews technologies.

Experience:
1-3 years

Location:
Perungudi, Chennai

Key Responsibilities:

  • Actively engage clients through all phase, ensure their satisfaction through timely communication and Effectively handle the escalations
  • Work with cross-functional teams to ensure customer satisfaction
  • Drive product adoption
  • Provide regular customer updates to the Management, including high-risk customers and customers with high upsell potential.

Who you are:

  • 1–3 years in Customer Success / Account Management (preferably SaaS).
  • Strong communication skills with a customer-first mindset.
  • Analytical thinker with basic reporting & data interpretation skills.
  • Ready to work
    night shifts
    (US timings).

For more info:

and visit us



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