Job Opening for Technical Support Engineer | Azure managed services

2 weeks ago


Coimbatore, Tamil Nadu, India Radical Technologies Full time US$ 40,000 - US$ 80,000 per year

Apply Before:

Job Role:
Technical Support Engineer | Azure managed services

Location:
Coimbatore

Experience:
Fresher

CTC:
Depends on Interview

Job Summary
In this role of technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities includes monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.

Technical support engineers will work on all the shifts on a monthly rotation basis.

Technical Support Engineer Should Have Knowledge In The Following

  • Conceptual knowledge of Azure IaaS, PaaS deployments and administration
  • Experience on Azure IaaS core services such as Network, Storage, Compute, Database, etc.
  • Familiarity with OS Internals concepts, built-in diagnostics, Active Directory and Security (Windows and or Linux)
  • Understanding of Virtualization concepts and virtual system administration
  • Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI
  • Familiarity with networking concepts including TCP/IP, NAT, DNS
  • Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc.
  • Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
  • Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP


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