kpo qa

The QA Analyst will validate the work completed by KPO Associates to ensure the rectification done by associate engineers and maintain high quality and compliance standards.Responsibilities:Audit verified statements processed by KPO Associates.Validate that mismatches have been correctly identified and classified.Provide feedback and highlight errors or...

Quality Analyst (QA)Role Objective:Ensure accuracy and compliance in the audits for order forms and contracts are accurate, compliant and aligned with client policies.Key Responsibilities:Perform QA checks on workflows Request verification form.Validate order details\: units of service, approvals, contract terms, invoicing details.Conduct sanity checks on...

Quality Analyst QARole ObjectiveEnsure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policiesKey ResponsibilitiesPerform QA checks on workflows Request verification formValidate order details units of service approvals contract terms invoicing detailsConduct sanity checks on order...

QA ManagerRole Objective:Own the QA governance framework, drive strategic improvements, and ensure QA operations align with business goals of quality, risk reduction, and efficiency.Key Responsibilities:Define and implement the QA framework across Order Management Product Fulfilment processes.Own SLA/KPI delivery (Accuracy %, FPY, Error Leakage, RCA...

Role Objective:Lead the quality assurance team. Oversee day-to-day QA operations, manage audit coverage, and drive consistency across QA analysts.Key Responsibilities:Supervise QA team reviewing deal cases and ensure SLA adherence.Define sampling strategy (critical vs. standard vs. renewals).Conduct calibration sessions to align QA scoring.Review escalations...

Role:Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery.Key Responsibilities:Configuration & Onboarding:Configure DP1 and IBS Merge solutions as per...

Country Head – Healthcare BPO Operations (Pakistan)Location:Lahore, PakistanCompany:Staffingly, Inc. (U.S.-based Healthcare Outsourcing Company)About StaffinglyStaffingly, Inc. is a U.S.-basedHealthcare BPOspecializing inHIPAA-compliant outsourcingfor medical practices. With an established U.S. presence and a rapidly expanding global footprint, we've...

KPO Associate Manager(QA) - CREQ Description The Candidate must have experience in Project / Project Management In this role you will Project Management Assist business stakeholders Global Operations with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams Global Operations and Automation...

Role: Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities:Configuration & Onboarding:Configure DP1 and IBS Merge solutions as...

Role: Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities:Configuration & Onboarding:Configure DP1 and IBS Merge solutions as...

Role: Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities:Configuration & Onboarding:Configure DP1 and IBS Merge solutions as...

Role: Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities:Configuration & Onboarding:Configure DP1 and IBS Merge solutions as...

Role: Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery.Key Responsibilities:- Configuration & Onboarding:- Configure DP1 and IBS Merge solutions as...

Role: Conversion AnalystThe Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery.Key Responsibilities:- Configuration & Onboarding:- Configure DP1 and IBS Merge solutions as...

Role: Conversion Analyst The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities: - Configuration & Onboarding: - Configure DP1 and IBS Merge...

Role: Conversion Analyst The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities: Configuration & Onboarding: Configure DP1 and IBS Merge solutions as...

Role: Conversion Analyst The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities: Configuration & Onboarding: Configure DP1 and IBS Merge solutions as...