Client Success Executive

3 days ago

Gurgaon, Haryana, India OnGrid Full time ₹ 3,60,000 - ₹ 6,00,000 per year

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks foronboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGridhas completed more than 500+ million checks across 3000+ happy clients.

At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountabilitythrough our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imaginationto be let loose and think of avenues never explored, and execute in ways never implemented before.

Objective:

Understand organization business/product, check the alignment of client businesses.

Roles & Responsibilities:

●Building long-term relationships with clients

● Build relationships with key employees among clients

● Addressing clients concerns and complaints

● Create plans to address clients' business needs

● Advise clients on creating profitable processes

● Schedule regular meetings with clients to ensure they are satisfied

● Act as point of contact for complaints and escalate issues as appropriate

● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) toaddress clients' needs

Requirements:

● 1-4 years of experience in Client Servicing/Customer Service

● Graduate in any specialization

● Good knowledge of working on google sheets and Microsoft office.

● Problem-solving oriented attitude with professionalism.

● Strong multitasking, time management, and target achieving skills.

● Excellent communication and listening skills with good command of the English language (Both written and spoken).

● Ability to perform under pressure

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

  • Client Success Executive

    2 days ago

    Gurgaon, Haryana, India parentune Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role: Client Success ExecutiveLocation:GurgaonExperience: 2-3 Years of full time Client success/servicing & digital operations experience with a Digital Agency or with a Publisher/PlatformLocation: Gurgaon (Work from Office)Experience: Minimum 2 year of full-time experience in Client Servicing ( Media or Digital Agency)Headline:This role would champion the...

  • Client Advisor

    1 week ago

    Gurgaon, Haryana, India Success Tea Consultants Full time ₹ 5 - ₹ 8 per year

    Client Advisor (Business Development)Location:Full-time, On-site (Gurgaon)At Success Tea, we don't just build teams—we transform them. With over 900 experiential workshops delivered across India and beyond, we are on a mission to help teams become more connected, collaborative, and purpose-driven. Our work blends creativity, empathy, and strategy to...

  • Client Success

    2 weeks ago

    Gurgaon, Haryana, India de4f665a-50d3-4c57-b8cf-202c1ae21e12 Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    To ensure smooth, accurate, and timely execution of B2B orders from confirmation to dispatch by coordinating with internal teams, keeping clients updated, and proactively resolving challenges to maintain high-quality standards and client satisfaction.Key ResponsibilitiesOrder Execution & TrackingMonitor order timelines from confirmation to dispatch.Maintain...

  • Client Success Manager

    3 days ago

    Gurgaon, Haryana, India Optimite Technologies Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleWe are looking for a Client Success Manager who can take full ownership of client communication, ensuring every message, query, and delivery update flows smoothly between the client and our internal teams.This is not a sales or servicing role. It is a communication command center. You will act as the single point of contact for assigned...

  • Recruitment Lead- Client Manager

    5 days ago

    Gurgaon, Haryana, India EDGE Executive Search Full time ₹ 1 - ₹ 2 per year

    Edge is seeking to hire Recruitment Lead to be based at Gurgaon. You will manage relationship with a major multinational client as the location SPOC. The role requires you to be located at the client premises when required and manage the following functions:Interface with clients HR for demand collation, process coordination and MISInteract directly with...

  • Senior Client Success Manager

    2 weeks ago

    Gurgaon, Haryana, India VMock Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the Company:VMock is a Career Acceleration Platform which is powered by Artificial Intelligence. Our aim is to empower students and professionals along the various phases of their career journey across the globe. Our fast-paced culture is a great fit for anyone looking to make a mark through their work to create impact globally while working with high...

  • Customer Success Executive

    1 week ago

    Gurgaon, Haryana, India Perceptiviti Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Immediate Joiners OnlyJob Description:We are looking for a detail-oriented and proactive Customer Success Executive to manage client accounts and ensure their satisfaction with our products and services. The ideal candidate will be responsible for maintaining strong relationships with clients, facilitating subscription renewals, and ensuring timely sharing...

  • Executive - Client Servicing

    2 days ago

    Gurgaon, Haryana, India AdLift Marketing Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Executive, Client ServicingDepartment: Client ServicingLocation: GurgaonAbout AdLift Marketing Pvt. Ltd.AdLift Marketing Pvt. Ltd. Is a dynamic and innovative digital marketing agency that takes pride in delivering cutting-edge solutions to our clients. We specialize in creating impactful digital campaigns that drive results. As we continue to...

  • Customer Success Executive

    5 days ago

    Gurgaon, Haryana, India LCX Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JD -Customer Success ExecutiveCompany : LCXDepartment : Customer SuccessEmployment Type : Full-timeAbout LCX: is a secure and compliant platform for buying, selling, transferring, and storing digitalcurrency. The LCX Exchange is a regulated trading venue offering a range of digital currencies.LCX is a Fintech company that focuses on tokenization of assets,...

  • Customer Success Executive

    5 days ago

    Gurgaon, Haryana, India LCX Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JD -Customer Success ExecutiveCompany : LCXDepartment : Customer SuccessEmployment Type : Full-timeAbout LCX: is a secure and compliant platform for buying, selling, transferring, and storing digitalcurrency. The LCX Exchange is a regulated trading venue offering a range of digital currencies.LCX is a Fintech company that focuses on tokenization of assets,...