Front Office Manager

19 hours ago

Daman, Daman and Diu, India Naukri Hospitality Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a highly skilled and experienced Front Office Manager to join our team at DEVKA BEACH RESORT. The ideal candidate will have a strong background in hospitality and front office management, with excellent communication and leadership skills.

Roles and Responsibility

  • Manage the front office team to ensure seamless operations and high-quality service delivery.
  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Coordinate with other departments to ensure efficient room preparation, check-in, and check-out processes.
  • Handle guest complaints and feedback professionally and courteously.
  • Maintain accurate records of front office transactions and reports.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Proven experience in front office management within the hospitality industry.
  • Strong knowledge of front office operations, including reception, concierge, and bell captain duties.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work under pressure and lead a team effectively.
  • Familiarity with hotel management systems and software.
  • Strong attention to detail and organizational skills.

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