Manager / Senior Manager Human Resources

Job Purpose: This person will play a crucial role in managing and overseeing key aspects of the human resources function within the organization. This includes Performance Management, Compensation & Benefits Management, Learning & Development and organizational design, structure, culture and employee engagement and relations.

The ideal candidate should have a broad understanding of HR practices and adept at handling multiple HR tasks in a fast-paced environment.

This person will be directly reporting to the CHRO.

Key Responsibilities:

1. Performance Management:

2. Manage performance appraisal processes that includes annual goal setting, periodic performance assessments, annual performance calibration with the leadership team etc.

3. Provide guidance and support to managers and employees on performance issues and development plans.

4. Implement employee recognition programs to enhance employee engagement and retention.

5. Compensation and Benefits management:

6. Assist in the administration of compensation and benefits programs.

7. Provide guidance to Leadership on annual salary revision, manage the annual performance bonus pay-out and annual salary revisions.
8. Address employee inquiries related to compensation and benefits.

9. Job level / grade / designation restructuring experience

10. Learning and Development:

11. Work with the stakeholders across the organisation to Identify gaps in technical competencies and soft skills across different job roles within the organization.

12. Implement various delivery methods including workshops, seminars, e-learning modules, and on-the-job training to cater to diverse learning styles.
13. Coordinate with subject matter experts and external trainers to ensure high-quality delivery of technical and soft skills training sessions.
14. Establish metrics to measure the effectiveness of training programs in enhancing employee performance and productivity.
15. Conduct regular evaluations and gather feedback from participants, to continuously improve training initiatives.
16. Promote awareness of training opportunities and encourage employee participation in professional development activities.

4. Organizational Culture and Employee Engagement

• Culture Development: Foster a positive organizational culture that promotes engagement, inclusivity, and productivity.
• Employee Engagement: Develop and implement strategies to measure and improve employee engagement and satisfaction.
• Communication: Ensure effective communication channels within the organization to keep employees informed and involved.
• Team Development: Facilitate team-building activities to improve collaboration and performance.

5. Organizational Design and Structure

• Structure Analysis: Assess and design organizational structures that support business goals and improve efficiency.
• Role Definition: Clearly define roles and responsibilities to ensure clarity and accountability within the organization.

6. Employee Relations

• Policy Development: Develop and enforce HR policies and procedures that support organizational development goals.
• Compliance: Ensure that the organization complies with labour laws and regulations.

Qualifications & Work experience:

• Bachelors degree in business administration or related field with a PG degree in HR from a reputed institute.
• Minimum of 8 to 10 years of HR generalist experience, preferably in the IT/ITES industry.
• Strong knowledge of Labour laws.
• Excellent computer skills especially in MS Office – PowerPoint Excel and Word.
• Exposure to HRMS tool
• Understanding of LMS and other training tools will be an advantage.

Personal Attributes:

• High level of professionalism and integrity.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Adaptability and ability to thrive in a fast-paced environment.
• Excellent interpersonal, communication and presentation skills.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information with discretion.
• Ability to work collaboratively across departments and levels of the organization.