Lead Proposal Manager

About Providence

Providence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, 'Health for a better world', Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

• Best In-class Benefits
• Inclusive Leadership
• Reimagining Healthcare
• Competitive Pay
• Supportive Reporting Relation

Job Summary:

We are seeking a dynamic and experienced Presales Consultant with 8–9 years of experience to join our team. The ideal candidate will be responsible for coordinating and developing proposals, managing presales collaterals, and leveraging CRM tools for lead and opportunity management. This role demands excellent communication skills, strong organizational capabilities, and a proactive approach to supporting the sales team in closing deals.

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Key Responsibilities:

• Proposal Development:

o Collaborate with sales, delivery, and technical teams to craft high-quality proposals, RFP/RFI responses, and presentations.

o Tailor proposal content to align with client requirements and company offerings.

• Collateral Management:

o Develop and maintain presales assets such as case studies, capability decks, solution documents, and product brochures.

o Ensure all collaterals are up-to-date, consistent, and aligned with brand guidelines.

• Lead & Opportunity Management:

o Use CRM tools (e.g., Salesforce, HubSpot, Zoho) to manage leads, opportunities, and presales activities.

o Track and report on presales pipeline metrics, follow-ups, and closure timelines.

• Cross-functional Coordination:

o Act as a bridge between sales, marketing, delivery, and product teams to gather inputs and align on proposal content.

o Facilitate review and approval processes for proposals and customer-facing documents.

• Client Interactions:

o Participate in customer meetings to gather requirements and support discovery processes.

o Deliver product demonstrations and presentations where required.

• Documentation & Communication:

o Create compelling, concise, and grammatically sound documents and presentations.

o Ensure clarity, structure, and persuasiveness in all written communications.

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Required Skills & Qualifications:

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 8–9 years of experience in presales, bid management, proposal writing, or a similar role.
• Hands-on experience with CRM tools such as Salesforce, Zoho, or HubSpot.
• Excellent written and verbal communication skills in English.
• Strong organizational and time management abilities.
• Attention to detail with a focus on quality and consistency.
• Ability to work independently and collaboratively in a fast-paced environment.

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Preferred Qualifications:

• Experience working in IT services, SaaS, or technology-based organizations.
• Exposure to tools like MS Office, Adobe Acrobat, or proposal management platforms.
• Understanding of sales processes and customer buying behavior.

Providence's vision to create 'Health for a Better World' aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization's success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.