Customer Experience Strategist
3 days ago
Role Description
This is a full-time, on-site role for a Customer Experience Strategist located in Chennai. The primary responsibilities include analyzing customer insights to identify opportunities for improving user experience, developing customer journey strategies, and collaborating with cross-functional teams to implement customer-centric solutions. Additionally, the role involves monitoring and optimizing customer feedback channels, creating and executing impact-driven engagement strategies, and continuously evaluating the effectiveness of initiatives to enhance customer satisfaction and retention.
Qualifications
- Expertise in Customer Service, Customer Journey Mapping, and User Experience (UX).
- Excellent skills in Data Analysis, Customer Insight Analysis, and Research Techniques.
- Proficiency in Project Management, Strategy Development, and Team Collaboration.
- Strong verbal communication, presentation, and storytelling capabilities.
- Knowledge of digital tools and technologies for customer engagement and customer relationship management (CRM).
- Ability to handle complex challenges, prioritize effectively, and drive actionable strategies.
- Prior experience in a customer experience or strategy-focused role is preferred.
- Bachelor's degree in Business Administration, Marketing, or a related field is recommended. Advanced coursework or certifications in customer experience management is an advantage.
-
Brand Strategist
2 weeks ago
Chennai, Tamil Nadu, India Omnia Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe ideal candidate is a hard-working team player who will play a critical role in creating original digital content across various social media platforms.Social Media Strategist Job Duties:Oversees all company social media accounts managementDevelops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote...
-
Content Strategist
1 week ago
Chennai, Tamil Nadu, India Error Makes Clever Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Title:Content StrategistLocation:Chennai (On-site)Job Type:Full-timeExperience:2 to 4 yearsJob Description:We are looking for a highly creative Content Strategist to lead content planning, execution, and optimization across social media and digital platforms. The ideal candidate will be passionate about storytelling, brand communication, and audience...
-
Content Strategist
1 week ago
Chennai, Tamil Nadu, India Error Makes Clever Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob DescriptionJob Title: Content Strategist Location: ChennaiJob Type: Full-timeExperience: 2 to 4 yearsJob Description:We are looking for a highly creative Content Strategist to lead content planning, execution, and optimization across social media and digital platforms. The ideal candidate will be passionate about storytelling, brand communication, and...
-
Instragram Strategist
1 week ago
Chennai, Tamil Nadu, India The Infinity Canvas Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob DescriptionCompany:The Infinity CanvasLocation:Chennai |Type:Full-time, On-siteContact:Piriyadharisini, HR – Email:About the Role – Instagram StrategistWe're searching for a creativeInstagram Strategistwho can transform ideas into scroll-stopping content and measurable growth.If you know how to master Instagram's algorithm, ride trending Reels, and...
-
Junior Growth Strategist
1 week ago
Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 96,000 - ₹ 5,10,426 per yearA Junior Growth Strategist supports business growth by conducting market research, analyzing data, and assisting in the development and execution of growth strategies across various channels such as product, social media, community, and web. They work closely with senior strategists and teams to identify opportunities, track KPIs, test growth experiments,...
-
Brand strategist
1 week ago
Chennai, Tamil Nadu, India Mookaa Fashions Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Mookaa FashionsMookaa Fashions is a contemporary fashion brand dedicated to redefining style through creativity, sustainability, and cultural authenticity. Our collections are designed for individuals who value quality, craftsmanship, and self-expression. As we expand our reach, we're looking for a strategic thinker with a deep understanding of brand...
-
Instagram Strategist
19 hours ago
Chennai, Tamil Nadu, India The Infinity Canvas Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout the Role – Instagram StrategistWe're not looking for someone who just "posts pretty pictures." We're on the hunt for an Instagram wizard — part trend-chaser, part community-builder, part mad scientist of the algorithm. Someone who knows how to hijack attention in 3 seconds or less, turn casual scrollers into loyal fans, and make Reels so catchy...
-
Social Media Strategist
3 days ago
Chennai, Tamil Nadu, India Aathmik Yoga Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionAathmik Yoga is dedicated to helping individuals achieve physical and emotional well-being through traditional yogic practices and techniques. Founded by Ranjani, an internationally certified Advanced Hatha Yoga teacher specializing in Prenatal and Postnatal Yoga, the organization emphasizes healing the body and mind. Ranjani has been...
-
Opening For Content Strategist
1 week ago
Chennai, Tamil Nadu, India Metriqe Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description: Content StrategistRole Summary:We are seeking a talented and experienced Content Strategist to develop, implement, and managecontent strategies that align with our brand, business objectives, and target audience needs. The idealcandidate will have a strong background in content marketing, storytelling, and analytics, with the abilityto lead...
-
Creative Strategist
5 days ago
Chennai, Tamil Nadu, India CubicDesignz Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCreative Strategist — Cubic DesignzLocation:ChennaiExperience:2–5 yearsAtCubic Designz, creativity doesn't stop at content.We turn ideas into stories that connect brands, culture, and people.We're looking for aCreative Strategist— someone who can think big, find meaning in the small things, and turn insights into scroll-stopping ideas.From concept →...