crm executive

1 week ago

Rohtak, Haryana, India E Shiksha Hub Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Key Responsibilities

  • Manage CRM System: Maintain and update the customer relationship management system, ensuring data accuracy and completeness.
  • Customer Engagement: Respond to customer inquiries and resolve complaints efficiently, acting as a bridge between customers and internal teams.
  • Data Analysis & Insights: Analyze customer data to identify trends, understand customer behavior, and generate reports to inform strategy.
  • Sales & Marketing Support: Collaborate with sales teams to support sales initiatives and with marketing teams to execute targeted campaigns.
  • Customer Service: Provide excellent customer service by building relationships, providing information on products, and offering solutions to customer issues.
  • Lead Management: Handle and nurture leads, conducting follow-up and qualification calls to convert them into prospects and assigning qualified leads to the appropriate sales teams.
  • Strategy Implementation: Implement customer segmentation and engagement strategies to enhance loyalty and retention.

Required Skills

  • Communication Skills: Excellent ability to communicate clearly and effectively with customers and internal teams.
  • Problem-Solving: Ability to think critically and resolve customer issues quickly and efficiently.
  • Empathy and Patience: Understanding customer needs and maintaining a calm, patient demeanor, especially with difficult customers.
  • Technical Proficiency: Familiarity with CRM software and other relevant tools and platforms.
  • Organizational Skills: Ability to manage multiple tasks, customers, and data points simultaneously.
  • Attention to Detail: Ensuring that customer issues are addressed correctly and comprehensively.

Education & Experience

  • A minimum educational qualification like a higher secondary diploma or a bachelor's degree in a relevant field like sales, marketing, or business is often required.
  • Prior work experience in customer service, sales, marketing, or directly with CRM software is highly preferred.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

Speak with the employer

  • Customer Relationship Management Manager

    1 week ago

    Rohtak, Haryana, India JOP Group Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Job Title: Senior CRM Manager – Real EstateCompany Name: JOP International LtdCompany website: Job Overview:We are seeking a Senior CRM Manager to oversee our Customer Relationship Management (CRM) strategies and initiatives within the real estate sector. This individual will play a pivotal role in developing and executing CRM campaigns, managing customer...

  • Customer Relationship Management Manager

    2 weeks ago

    Rohtak, Haryana, India Imperium HR Solutions Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Key Responsibilities:CRM Strategy Development: Design and implement effective CRM strategies tailored to the real estate industry, with a focus on customer acquisition, retention, and engagement.Customer Segmentation: Utilize CRM data to segment customers based on behavior, preferences, and buying patterns to create targeted marketing campaigns and...

  • CRM Executive

    1 day ago

    Rohtak, India E Shiksha Hub Full time

    Key Responsibilities - **Manage CRM System**: Maintain and update the customer relationship management system, ensuring data accuracy and completeness. - **Customer Engagement**: Respond to customer inquiries and resolve complaints efficiently, acting as a bridge between customers and internal teams. - **Data Analysis & Insights**: Analyze customer data to...

  • Urgent! Crm Executive

    4 weeks ago

    Rohtak, HR, IN E Shiksha Hub Full time

    Key Responsibilities Manage CRM System Maintain and update the customer relationship management system ensuring data accuracy and completeness Customer Engagement Respond to customer inquiries and resolve complaints efficiently acting as a bridge between customers and internal teams Data Analysis Insights Analyze customer data to identify...

  • Marketing and Sales Executive

    1 day ago

    Rohtak, India Xtra Precision Screws Private Limited Full time

    Coordinate with the internal team to prepare and send quotations, performs, and product catalogues to clients. Maintain accurate records of customer data, inquiries, and order status using CRM tools or Excel sheets. support the senior sales team in order tracking, dispatch coordination's, and resolving routine customer queries. Follow up with clients for...

  • Loan Executive

    2 weeks ago

    Rohtak, India Khatabook Full time

    **Position**: Loan Officer **Location**: Rohtak **Salary**: ₹20,000 - ₹24,000 per month **Experience**: 1-3 years in a related field (preferably in loans) **Industry**: Unsecured Loan Process **Employment Type**: Full-time **Key Responsibilities**: - Evaluate customer eligibility and verify financial documents. - Provide accurate information on loan...

  • Executive/manager - Sales - Video Management System (3-6 Yrs) Gurgaon/gurugram/delhi Ncr (b2c/retail/channel Sales)

    2 days ago

    Rohtak, India GoldenHire Consultancy Full time

    Role Overview We are looking for a proactive and performance-driven Sales Executive Manager to join our growing team The ideal candidate will have hands-on experience in VMS or Surveillance Solution Sales strong technical understanding and a proven ability to drive business growth through consultative selling Key Responsibilities - Identify and develop new...

  • Sales Representative

    7 days ago

    Rohtak, India VueNow Marketing Services Limited Full time

    **Responsibilities** - Prepare and deliver appropriate presentations on products and services - Participate on behalf of the company in exhibitions or conferences - Collaborate with team members to achieve better results - Gather feedback from customers or prospects and share with internal teams **Requirements and skills** - Proven experience as a Sales...

  • REGIONAL- STATE SALES HEAD- UTTRAKHAND-

    3 days ago

    Rohtak, India Divya Placement Consultant Full time

    REGIONAL- STATE SALES HEAD- UTTRAKHAND- Urgent Hiring For  State Regional Head  (UTTRAKHAND :-Dehradun Head) Department Sales & Marketing (or Business Development – depending on internal structure)  Industries . This is a professionally managed company based in Rohtak, Haryana, engaged in the manufacturing and distribution of high-quality adhesive...

  • REGIONAL- STATE SALES HEAD- UTTRAKHAND-

    4 weeks ago

    Rohtak, India Divya Placement Consultant Full time

    REGIONAL- STATE SALES HEAD- UTTRAKHAND- Urgent Hiring For  State Regional Head   (UTTRAKHAND :- Dehradun Head) Department Sales & Marketing (or Business Development – depending on internal structure)  Industries .  This is a professionally managed company based in Rohtak, Haryana, engaged in the manufacturing and distribution of high-quality...

  • Sales Executive

    2 weeks ago

    Rohtak, Karnal, Panipat, India Taggd Full time

    Job Description Description We are looking for a motivated Sales Executive with a focus on hospital sales within the FMCG sector. The ideal candidate will be responsible for promoting our products to hospitals and healthcare providers, ensuring customer satisfaction, and achieving sales targets. Responsibilities - Develop and maintain relationships with...

  • Senior Sales Manager

    2 weeks ago

    Rohtak Tehsil, India Giant truss Full time

    Company Description Giant Truss is a well-established brand in the entertainment industry, operating since 2014. As a leading manufacturer of high-quality aluminum trusses, the company is known for its innovation and reliability. Giant Truss's products are recognized for their variability, lightness, strength, and user-friendliness, exceeding standard...