Sales Executive

2 days ago

Rohtak, India Giant truss Full time

Job Title: CRM ExecutiveCompany: Giant Truss (Dlyft India LLP)Location: Rohtak, HaryanaExperience: 1–3 YearsIndustry: Manufacturing / Truss & Structural FabricationJob Summary:We are looking for a proactive and customer-focused CRM Executive to manage client relationships, handle communication between departments, and ensure smooth coordination from order to delivery. The ideal candidate should have strong communication, follow-up, and organizational skills.Key Responsibilities:- Serve as the primary point of contact between the company and clients for all post-sales communication.- Maintain and update customer records, project status, and feedback in CRM software or Excel reports.- Handle customer queries, complaints, and requests efficiently and professionally.- Coordinate with internal departments (Production, Dispatch, and Accounts) to ensure timely delivery and client satisfaction.- Follow up on project timelines, order updates, and payment schedules.- Prepare and share daily/weekly reports with management.- Assist in maintaining documentation such as invoices, delivery challans, and client correspondence.- Support the sales and marketing teams in client retention and relationship-building activities.- Maintain a professional and positive relationship with clients to enhance trust and long-term partnerships.Required Skills & Qualifications:- Graduate or Postgraduate (preferred in Business Administration / Marketing / Commerce).- 1–3 years of experience in CRM, Customer Support, or Client Coordination (preferably in a manufacturing setup).- Excellent communication skills in Hindi and English.- Proficiency in MS Office (Excel, Word, Outlook) and basic CRM tools.- Strong organizational and multitasking abilities.- Positive attitude, patience, and attention to detail.Salary:₹20,000 – ₹30,000 per month (Based on experience and skills)Perks & Benefits:- Opportunity to work with a fast-growing structural fabrication brand.- Exposure to client communication and project management.- Supportive work environment with growth opportunities.

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