Assistant Vice President Operations

18 hours ago

Mumbai, Maharashtra, India Kotak Life Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role: Lead - Policy Servicing

Title: Chief Manager / Assistant Vice President - Operations

Education: Graduate / Post Graduate

Experience: 10 years +

Work Location: Goregaon (East), Mumbai

Job Responsibilities

  • Lead the payout team to efficiently manage and address customer requests well within defines TAT
  • Develop and implement policy owner services and procedures
  • Develop strong inter and intra department relationship
  • Regular communication to the team on process/ developments made within the company
  • Define and communicate policy owner service standard/ TAT.
  • Monitor the daily operations of the payout team.
  • Ensure the necessary resources and tools are available for quality policy owner service delivery.
  • Ensure accurate and appropriate customer communication for all payout process.
  • Ensure adherence of payout requirements and built robust controls on transactions and documents.
  • Ensure accurate reporting to regulators as per defined regulatory calendar.
  • Estimate the yearly forecasting for payout request and headcount requirements.
  • Take corrective action and implement initiatives basis detractors feedback to improve NPS scores.
  • Facilitate audits and ensure satisfactory rating in all internal and external audits.
  • Ensure dashboard/ scorecard is maintained and published on timely manner.
  • Adherence to defined KPI parameters
  • Evaluate performance and identify & address training needs of the team.

  • Assistant Vice President

    5 days ago

    Mumbai, Maharashtra, India Yes Bank Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Urgent Opening | Yes Bank | Assistant Vice President Process Manager - Female candidatesPosition: Assistant Vice President Process ManagerLocation: MumbaiIndustry: Banking / Financial ServicesExperience: 8 to 12 years (preferably in Cards, Payments, or Financial Process Management)About the RoleYes Bank is looking for a dynamic and experienced Assistant Vice...

  • Assistant Vice President – Operations

    1 day ago

    Mumbai, Maharashtra, India Phoenix Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job TitleAssistant Vice President Operations Department / DivisionCommercial Property Operations and Facility Management Reporting ToSr. Vice President & Head – Commercial Assets Operations and Property Management Direct Report PositionsN/A External Interface• Property Management Partner Companies• Contractors / Vendors• Local Authorities for...

  • Assistant Vice President – Operations

    1 week ago

    Mumbai, Maharashtra, India Phoenix Mills Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    DescriptionJob Title Assistant Vice President OperationsDepartment / DivisionCommercial Property Operations and Facility ManagementReporting ToSr. Vice President & Head – Commercial Assets Operations and Property Management Direct Report PositionsN/AExternal Interface• Property Management Partner Companies• Contractors / Vendors• Local Authorities...

  • Associate Vice President, Investment Operations

    18 hours ago

    Mumbai, Maharashtra, India Ares Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...

  • vice president nvocc operation

    1 week ago

    Mumbai, Maharashtra, India Blue Water Logistics Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Vice President, NVOCC OperationsAbout the Role:We are seeking a seasoned and dynamic Vice President of NVOCC Operations to lead our new dry container project, set to launch on January 1, 2026. The ideal candidate will be a strategic leader with a proven track record of success in the NVOCC sector. You will be responsible for building and scaling our...

  • Assistant Vice President

    2 weeks ago

    Mumbai, Maharashtra, India N53 Tech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: Mumbai | Full-Time Leadership RoleOne of our leading financial services clients is looking for a seasoned Cloud & DevOps leader to join our Information Technology team as Assistant Vice President (AVP) / Chief Manager – Cloud & DevOps Engineering.This is a critical leadership role responsible for defining and executing our cloud strategy,...

  • Assistant Vice President

    5 days ago

    Mumbai, Maharashtra, India CDSL Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    PositionLocationQualificationAge LimitAssistant Vice President - BillingMumbaiGraduation, MBAUpto 40 YearsExperience – AVP (No of positions - 1): Position Overview: The Assistant Vice President (AVP) – Billing is responsible for overseeing and optimising the billing operations within an organisation. The AVP ensures accuracy, compliance, and...

  • Associate Vice President Operations

    2 weeks ago

    Navi Mumbai, Maharashtra, India Gebbs Healthcare Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Associate Vice President Operations Department : Accounts Receivable Work Location: Navi Mumbai, India Reports To: Vice President OperationsWork from Office Role OverviewThe Associate Vice President AR will lead large-scale operations in the US Healthcare RCM domain, managing teams of 800+ employees across multiple accounts. This role requires...

  • Associate Vice President Operations

    2 weeks ago

    Navi Mumbai, Maharashtra, India GeBBS Healthcare Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Associate Vice President OperationsDepartment : Accounts ReceivableWork Location: Navi Mumbai, IndiaReports To: Vice President – OperationsWork from OfficeRole OverviewThe Associate Vice President – AR will lead large-scale operations in the US Healthcare RCM domain, managing teams of 800+ employees across multiple accounts. This role...

  • Vice President Operations

    7 days ago

    Mumbai, Maharashtra, India At Moon Ventures Pvt Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Vice President – EFRM, Risk Management & ComplianceLocation:Mumbai (Mira Road)Company:AtmoonDPS (Division of Atmoon Ventures Pvt. Ltd.)About Us:AtmoonDPS is a next-generation digital payment solutions provider, delivering secure and scalable payout and collection services for businesses across industries. We are committed to innovation, compliance, and...