Application Support Engineer

3 days ago

Gurgaon, Haryana, India Ushyaku Full time ₹ 4,50,000 - ₹ 7,50,000 per year

About the Role :

We are looking for a proactive Application Support Engineer to support two key projects - Receipt Processing Engine (RPE) and Digital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving improvements to enhance automation and user experience.

Key Responsibilities :

  • Review and verify receipt data within the VTC portal to ensure accuracy, completeness, and timely processing.

  • Analyze untrained and partially trained receipt data and train the system to improve recognition and automation levels.

  • Investigate root causes of auto-rejected and manually approved receipts, documenting findings and preparing detailed reports for process optimization.

  • Monitor approval-pending receipts and add internal notes to enhance RPE API performance for higher auto-approval rates.

  • Troubleshoot and resolve issues related to receipt validation and data processing workflows.

  • Configure and set up digital campaigns based on business requirements and provided briefs.

  • Provide application support and ensuring smooth functioning across environments.

Technical Skills & Competencies :

  • Strong knowledge of SQL and familiarity with the .NET framework.

  • Experience supporting web and mobile applications.

  • Understanding of cloud platforms (Azure, AWS).

  • Good to have exposure to SaaS-based applications.

  • Hands-on experience with ticketing systems like JIRA or ServiceNow.

  • Experience in end-user support, troubleshooting, and issue resolution.

  • Knowledge of application testing and deployments across multiple environments.

  • Ability to prepare user manuals and deliver user training sessions.

Desired Profile :

  • 2-4 years of experience in Application Support / Production Support roles.

  • Strong analytical and problem-solving skills with a keen eye for detail.

  • Excellent communication skills to interact with cross-functional teams and end users.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Application Support Engineer

    1 week ago

    Gurgaon, Haryana, India SOFTENGER Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Profile :Application Support EngineerJob Location :GurugramExperience Required :4-5 yrsJob Description :Role:- Application Support Engineer | L2 Application SupportExp:- 4 – 5 yearsJob descriptionMust have min 4-5 years of recent experience in Application Support/Technology SupportAbility to write basic SQL queries.Must have worked in support teams of...

  • Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India Recro Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Summary:We are seeking a skilled and motivated Application Support Engineer (L2) to join our IT operations team. The successful candidate will be responsible for providing intermediate-level technical support for enterprise applications, resolving complex incidents, ensuring application stability, and working closely with cross-functional teams,...

  • Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India Lepton Software Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    (A) JOB SUMMARY:We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service support team(B) JOB RESPONSIBILITY:Provide technical support to users on GIS based applicationHandle all issues assigned by customer/user directlyEvaluate issues, troubleshoot and provide resolutionEnsure that all the...

  • Applications Support Engineer

    7 days ago

    Gurgaon, Haryana, India Barycenter Technologies Pvt. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Description : We are looking for an experienced Application Support Engineer to provide technical support and ensure the smooth operation of business-critical applications. The ideal candidate will have hands-on expertise in ServiceNow, cloud platforms, and Java-based technologies, with strong problem-solving skills and the ability to work in fast-paced...

  • NET Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India Luxoft Full time ₹ 5,40,000 - ₹ 9,50,000 per year

    Project description We are looking for an Analyst Engineer to provide L2 support for .NET applications. The role focuses on debugging, issue resolution, and minor enhancements to existing applications (core development is not expected). You will work closely with client teams to ensure application stability, timely support, and high-quality service...

  • Associate - Application Support Engineer

    3 days ago

    Gurgaon, Haryana, India Acuity Knowledge Partners Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job PurposeAs a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes.Desired Skills And ExperienceExperience in an application support or...

  • Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India Hindustan Wellness Pvt Ltd Full time ₹ 36,000 - ₹ 4,80,000 per year

    Key ResponsibilitiesProvide first and second-level technical support for internal applications, software tools, and diagnostic platforms.Monitor application performance, identify issues, and troubleshoot promptly to minimize downtime.Collaborate with development teams to resolve bugs, enhancements, and deployment challenges.Manage user accounts, permissions,...

  • Application Support Engineer

    24 hours ago

    Gurgaon, Haryana, India 350a5b4c-887f-4974-8d51-1b70a546babb Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    The JobResponsibilities:Your duties will include providing technical L2 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing.You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be...

  • Technical Support/Application Support Engineer

    24 hours ago

    Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    DescriptionRole & Responsibilities :As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. Youll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability,...

  • Application Engineering

    3 days ago

    Gurgaon, Haryana, India Woodward, Inc. Full time US$ 1,25,000 - US$ 1,75,000 per year

    Position Purpose:The Staff Application Engineer reports to the Engineering Leader and is responsible for providing a moderate to high level of mentoring to other Engineers and for participation in process improvements, strategic planning and presentations. This position works under a low level of supervision with a high level of independent work. The Staff...