Application Support Engineer

32 minutes ago

Gurgaon, Haryana, India Lepton Software Full time ₹ 5,00,000 - ₹ 15,00,000 per year

(A) JOB SUMMARY:

We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service support team

(B) JOB RESPONSIBILITY:

  • Provide technical support to users on GIS based application
  • Handle all issues assigned by customer/user directly
  • Evaluate issues, troubleshoot and provide resolution
  • Ensure that all the operational processes and SLA are strictly followed
  • Co-ordinate with L2 & L3 support team members to get the status of issues that have been transferred
  • Provide application support during outage/degrade or any enhancements.
  • Ensure that the data feeds required by the application are loaded properly into the solution by the automated modules.
  • Need to interact with stakeholder regarding the resolution of issues.
  • Perform incident/change/release management activities
  • Troubleshoot end user problems
  • Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
  • Required to report to Customer Operational Manager.
  • Ready to work in 24*7 shift (rotational on weekly /bi-weekly).

(C) QUALIFICATION & SKILLSET

  • 2 - 4 Years of Experience
  • Excellent written and verbal communication skills.
  • Technical knowledge of GIS application is must. Eg. MapInfo, QGIS, etc.
  • Knowledge about application integration (integrated with other systems to receive data/information)
  • Knowledge of complete Data flow in the system.
  • ITIL certification is preferred (Good to have…)
  • Knowledge in Telecom wireline would be an advantage

  • Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India Ushyaku Full time ₹ 4,50,000 - ₹ 7,50,000 per year

    About the Role : We are looking for a proactive Application Support Engineer to support two key projects - Receipt Processing Engine (RPE) and Digital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving improvements to enhance automation and user experience. Key...

  • Application Support Engineer

    1 week ago

    Gurgaon, Haryana, India S&P Global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the Role:OSTTRA IndiaThe Role: Application Support EngineerThe Team: Application Support is a global team that provides technical support across the suite of OSTTRA products. The application support team works closely with a highly competent Client Services team and the core project teams to resolve client issues whilst continually improving our...

  • Associate - Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India Acuity Knowledge Partners Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job PurposeAs a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes.Desired Skills And ExperienceExperience in an application support or...

  • Linux Application Support Engineer

    6 days ago

    Gurgaon, Haryana, India Citiustech Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Linux Application Support EngineerLocation: Gurgaon. (WFO - Monday to Friday) Experience: 05 years, (Freshers with excellent communication & Basic computer knowledge can apply) Job Type: Full-timeInterview Type-1st Round VC & 2nd Round F2FMandatory SkillExperienced with Application Support & MaintenanceWell versed with L1-L2 support process (Preferably...

  • Application Support Engineer

    2 days ago

    Gurgaon, Haryana, India Hindustan Wellness Pvt Ltd Full time ₹ 36,000 - ₹ 4,80,000 per year

    Key ResponsibilitiesProvide first and second-level technical support for internal applications, software tools, and diagnostic platforms.Monitor application performance, identify issues, and troubleshoot promptly to minimize downtime.Collaborate with development teams to resolve bugs, enhancements, and deployment challenges.Manage user accounts, permissions,...

  • Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India 350a5b4c-887f-4974-8d51-1b70a546babb Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    The JobResponsibilities:Your duties will include providing technical L2 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing.You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be...

  • Technical Support/Application Support Engineer

    2 weeks ago

    Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    DescriptionRole & Responsibilities :As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. Youll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability,...

  • Application Engineering

    2 weeks ago

    Gurgaon, Haryana, India Woodward, Inc. Full time US$ 1,25,000 - US$ 1,75,000 per year

    Position Purpose:The Staff Application Engineer reports to the Engineering Leader and is responsible for providing a moderate to high level of mentoring to other Engineers and for participation in process improvements, strategic planning and presentations. This position works under a low level of supervision with a high level of independent work. The Staff...

  • Application Engineer

    6 days ago

    Gurgaon, Haryana, India 7f7718f5-5bf7-4cab-a360-ba62c9ca2378 Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionIntegrated Microsystem is a leading representative for advanced software solutions in India, including Synopsys QuantumATK, Synopsys Simpleware, Synopsys Sentaurus TCAD, and other Synopsys EDA tools. The company provides innovative technologies to support industries in driving efficiency and innovation. By representing cutting-edge tools,...

  • Application Engineer

    2 weeks ago

    Gurgaon, Haryana, India Johnson Controls Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    Job Description Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of...