
Application Support Engineer
5 hours ago
Key Responsibilities
- Provide first and second-level technical support for internal applications, software tools, and diagnostic platforms.
- Monitor application performance, identify issues, and troubleshoot promptly to minimize downtime.
- Collaborate with development teams to resolve bugs, enhancements, and deployment challenges.
- Manage user accounts, permissions, and configurations within application systems.
- Perform root-cause analysis for recurring issues and suggest preventive measures.
- Maintain proper documentation of incidents, resolutions, and change requests.
- Support software release cycles and coordinate with QA and Dev teams during testing phases.
- Ensure data integrity, security, and smooth integration between systems.
- Assist in user training and provide technical guidance to internal teams.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, IT, or a related field.
- 1–3 years of experience in Application Support or Technical Support roles.
- Strong understanding of SQL databases (SQL queries, stored procedures, debugging).
- Knowledge of .NET-based or web-based applications is an added advantage.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Familiarity with ITSM tools like Jira, ServiceNow, or Freshdesk.
- Strong communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks efficiently.
Job Type: Full-time
Pay: ₹360, ₹480,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Can you be available for a face to face round oof interview ?
- Have you Completed B.tech ?
- What is your current and expected Salary ?
Work Location: In person
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