Head Relationship Manager

We are seeking highly energetic, self-motivated individuals with a passion for creating holistic, technology-driven wealth management experiences for our customers. Your excellent strategic thinking, analytical and problem-solving skills, superb people skills, effective stakeholder management, and a keen eye for detail are what enable you to effectively manage and deliver results for a wide and diverse group of stakeholders.

You will be self-motivated and able to effectively manage deadlines, consistently deliver on your numbers, deal with a multitude of different tasks concurrently, and prioritize appropriately. In addition, you will possess excellent communication skills and demonstrate strong relationship-building skills with both internal departments and external parties.

Key Responsibilities of the role holder:

A fantastic opportunity has arisen for an ambitious and experienced professional to jump-start business development and client acquisition for our Client. In this key role, the incumbent will act as an experienced and trusted representative of our Client to its clients and deliver a range of bespoke services to high-profile and successful HNWs and UHNWs through meaningful Product differentiation and Advisory services.

Key responsibilities include:

Use financial acumen and investment expertise to review a client's information, work closely with the Research and Advisory team to provide superior investment solutions thereby helping the client reach short-term and long-term investment goals, and seamlessly align service delivery for an enhanced customer experience.

Track the HNI/Ultra HNI segment in the market for new client acquisition. To research, investigate, and update themselves on available investment opportunities/financial market trends to determine whether they fit into clients' portfolios.

Focus on business development and achieve growth in relationship value, and revenues & improve client stickiness

Achievement of product-wise targets and cross-selling products as per the demographic, lifestyle, and risk profiling

Formulate outbound and inbound sales plans to acquire new HNI Clients to increase the customer base of the portfolio

Conduct risk profiling of all mapped clients and showcase investment products as per the Client risk profile

To provide & maintain, on an ongoing basis, a daily/weekly sales report, figures, forecasting & any other records that may be required by the Team to keep up-to-date records of sales & performance.

Skills and Competencies:

Ability to use & analyze data tools related to wealth products

Benchmarking Peers/ Execution on Key Initiatives/Management

Discussion/ MIS Review

Maintaining external network i.e. maintaining contact with the customers

Attitude to service clients by providing them smooth and superior service delivery

Experience in building and maintaining long-term relationships, deepening relationships, and growing revenues for the organization

Aptitude towards delivering high-quality customer service with good organizational and interpersonal skills

Decision-making skills with a strong sense of ownership and the ability to work under pressure

Ensure compliance with key regulatory and organization-level requirements

Our commitment to Diversity, Equity, and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders, and communities. From day one, you will l be encouraged to be yourself and supported to perform at your best.

Preferred Educational Qualifications and Work Experience:

15-25 years of relevant experience in Investment Advisory Wealth management

MBA CA or equivalent from a premium institute

Relevant certifications

Desired Knowledge Skills:

Strong industry and product knowledge, including an understanding of applicable compliance rules and regulations

Ability to think and execute strategically, prioritize and resolve complex problems

Detail-oriented with superior organizational and time management skills, including delegation of work

Team player with the ability to collaborate with others

Ability and interest to work in a fast-paced, evolving environment.