Hr Business Analyst

The HR Business Analyst I plays a key role in supporting HR reporting and analytics through accurate data management, recurring reporting, and case resolution. This role requires strong attention to detail, experience with HR data, and the ability to work independently while maintaining a high standard of data accuracy and confidentiality. The ideal candidate combines strong technical skills in Excel and HR systems (preferably Workday) with curiosity and critical thinkingable to look beyond numbers to ensure data integrity and deliver reliable information to HR and business leaders.

Key Responsibilities

Data & Reporting

• Prepare, validate, and distribute recurring HR reports and dashboards with high accuracy and attention to detail.
• Perform data analysis using Excel and other tools to identify data issues, trends, or inconsistencies.
• Support ad-hoc and recurring reports from Workday.
• Ensure all deliverables are accurate, complete, and delivered on time to internal stakeholders, including HR leadership and business partners.
• Conduct data audits and reconciliations to maintain data integrity across HR systems.

Case Management

• Manage daily HR case activity through the HR Service Delivery platform (e.g., Workday Help, ServiceNow), ensuring timely resolution and adherence to SLAs.
• Serve as the first line of support for HR-related reporting inquiries, escalating complex cases as appropriate.
• Manage data requests from the Proposals team (RFI/RFP requests), ensuring responses are accurate, complete, and delivered within deadlines.
• Maintain accurate documentation of case activity and responses to support audit and reference needs.

Data Quality & Governance

• Review data with a critical eye to identify anomalies, inconsistencies, or errors before reporting.
• Handle sensitive and confidential employee information with discretion and in compliance with data privacy standards.
• Support process improvements to enhance data quality, efficiency, and repeatability.

Stakeholder Collaboration

• Partner with HR Business Partners, Centers of Excellence (COEs), the Proposals team, and other stakeholders to understand reporting needs and provide accurate insights.
• Communicate clearly and professionally with stakeholders, including senior leaders, ensuring data is presented in a clear and meaningful way.
• Proactively manage expectations, prioritize competing requests, and follow through with accountability.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field.
• 1–3 years of experience in HR reporting, HR operations, or a related analytical role.
• Proficiency in Microsoft Excel (pivot tables, formulas, data validation, lookups, charts).
• Basic understanding of HR metrics and concepts such as headcount, turnover, and attrition.
• Strong analytical and problem-solving skills; able to assess data for accuracy and context.
• Excellent attention to detail with a commitment to data quality.
• Proven ability to handle confidential information with integrity and professionalism.
• Strong written and verbal communication skills, with the ability to interact with stakeholders at all levels.

Preferred Skills

• Experience with HR reporting tools (e.g., Workday Reports, Power BI, Tableau, or similar BI tools).
• Familiarity with HR service delivery or ticketing systems (e.g., Workday Help, ServiceNow).
• Experience supporting a global or matrixed HR environment.
• Demonstrated initiative in identifying and solving data or process issues proactively.

Key Attributes for Success

• Detail-oriented – delivers accurate work consistently.
• Critical thinker – questions data and results before sharing.
• Responsive and reliable – delivers high-quality outputs under tight deadlines.
• Collaborative communicator – provides clear, professional updates to HR and business stakeholders.
• Discreet and trustworthy – handles confidential HR data responsibly.