HR Business Analyst I

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. 

Job Responsibilities

Job Summary

The HR Business Analyst I plays a key role in supporting HR reporting and analytics through accurate data management, recurring reporting, and case resolution. This role requires strong attention to detail, experience with HR data, and the ability to work independently while maintaining a high standard of data accuracy and confidentiality. The ideal candidate combines strong technical skills in Excel and HR systems (preferably Workday) with curiosity and critical thinking—able to look beyond numbers to ensure data integrity and deliver reliable information to HR and business leaders.

Key Responsibilities

Data & Reporting

• Prepare, validate, and distribute recurring HR reports and dashboards with high accuracy and attention to detail.

• Perform data analysis using Excel and other tools to identify data issues, trends, or inconsistencies.

• Support ad-hoc and recurring reports from Workday.

• Ensure all deliverables are accurate, complete, and delivered on time to internal stakeholders, including HR leadership and business partners.

• Conduct data audits and reconciliations to maintain data integrity across HR systems.

Case Management

• Manage daily HR case activity through the HR Service Delivery platform (e.g., Workday Help, ServiceNow), ensuring timely resolution and adherence to SLAs.

• Serve as the first line of support for HR-related reporting inquiries, escalating complex cases as appropriate.

• Manage data requests from the Proposals team (RFI/RFP requests), ensuring responses are accurate, complete, and delivered within deadlines.

• Maintain accurate documentation of case activity and responses to support audit and reference needs.

Data Quality & Governance

• Review data with a critical eye to identify anomalies, inconsistencies, or errors before reporting.

• Handle sensitive and confidential employee information with discretion and in compliance with data privacy standards.

• Support process improvements to enhance data quality, efficiency, and repeatability.

Stakeholder Collaboration

• Partner with HR Business Partners, Centers of Excellence (COEs), the Proposals team, and other stakeholders to understand reporting needs and provide accurate insights.

• Communicate clearly and professionally with stakeholders, including senior leaders, ensuring data is presented in a clear and meaningful way.

• Proactively manage expectations, prioritize competing requests, and follow through with accountability.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field.

• 1–3 years of experience in HR reporting, HR operations, or a related analytical role.

• Proficiency in Microsoft Excel (pivot tables, formulas, data validation, lookups, charts).

• Basic understanding of HR metrics and concepts such as headcount, turnover, and attrition.

• Strong analytical and problem-solving skills; able to assess data for accuracy and context.

• Excellent attention to detail with a commitment to data quality.

• Proven ability to handle confidential information with integrity and professionalism.

• Strong written and verbal communication skills, with the ability to interact with stakeholders at all levels.

Preferred Skills

• Experience with HR reporting tools (e.g., Workday Reports, Power BI, Tableau, or similar BI tools).

• Familiarity with HR service delivery or ticketing systems (e.g., Workday Help, ServiceNow).

• Experience supporting a global or matrixed HR environment.

• Demonstrated initiative in identifying and solving data or process issues proactively.

Key Attributes for Success

• Detail-oriented – delivers accurate work consistently.

• Critical thinker – questions data and results before sharing.

• Responsive and reliable – delivers high-quality outputs under tight deadlines.

• Collaborative communicator – provides clear, professional updates to HR and business stakeholders.

• Discreet and trustworthy – handles confidential HR data responsibly.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.