Business UAT Analyst I

JOB DESCRIPTION

Join us to shape the future of Chase's digital ecosystem and advance your career in quality assurance and testing

As a Business UAT Analyst I in the Digital Technology team, you will play a key role in ensuring the quality and reliability of our digital products. You will collaborate with technology and business partners to deliver seamless customer experiences through rigorous testing and automation

Job responsibilities

• Develop and execute manual and automated test scripts using Selenium, Cucumber, and Appium
• Create and maintain test data and ensure test environment readiness
• Review business requirements and design comprehensive test strategies, plans, and use cases
• Perform user story scope and end-to-end validations in alignment with approved test plans
• Document defects, participate in defect triages, and support continuous improvement of testing processes
• Collaborate with technology and business teams to refine functional requirements and testing approaches
• Contribute to an inclusive team culture focused on quality, innovation, and customer satisfaction

Required qualifications, capabilities, and skills

• Three years of automation and coding experience in Java, including test automation framework execution
• Extensive knowledge of Selenium, Appium, and Cucumber framework
• Experience in mobile testing for iOS and Android devices, including mobile automation
• Proficiency with defect management tools such as Jira, HP ALM, or QC
• Experience with API test automation tools such as Rest Assured, SoapUI, or Postman
• Strong understanding of the Software Development Life Cycle and Agile methodologies
• Experience with databases such as Oracle, MySQL, SQL Server, or DB2

Preferred qualifications, capabilities, and skills

• Experience in TSYS consumer banking, credit card, or related industry
• Strong collaboration and relationship-building skills
• Results-oriented with attention to detail and strong organizational capabilities
• Bachelor's degree

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.