Customer Service Relationship Manager
18 hours ago
PCG Service RM
1. Resolve customer Queries, Requests & Complaints (QRC's) on Trading and Demat A/c related products, such as Equity, Derivative Futures
& Options, Mutual Fund, Currency & Commodities etc.
Answer incoming customer & Branch calls, Emails & Chats.
Check on the status of customer accounts and resolve maintenance related queries.
Document knowledge as solution articles
Review and explain account charges & trade settlement related QRC's.
Defuse irate customers & Escalate unresolved issues to relevant internal teams
Identify and assess customers' needs to strive for highest Customer Experience (CX)
Ability to Multi-Task and work in a fast-paced, Contact Center environment
Provide accurate, valid and complete information by using the right methods/tools.
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CRM(Customer Relationship Management)
1 week ago
Kolkata, West Bengal, India Vivre Panels Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesWe are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. Youll be the face of our company to our most important dealers, distributors, and partners and the internal escalation head for any customer-facing issues.Youll maintain Customer Relationship Managers...
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Relationship Manager
3 days ago
Kolkata, West Bengal, India Indusind Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionAbout the Role:The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements.Key Responsibilities:Provide financial...
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Relationship Manager
3 days ago
Kolkata, West Bengal, India Onex Solutions Pvt Ltd Full time ₹ 20,69,112 per yearPosition Overview : OneX Solutions is a leading advertising and marketing company, committed to delivering exceptional value to our clients. We specialize in digital services, and we're passionate about fostering long-term, trust-based relationships with our customers. We're looking for an experienced and client-focused Relationship Manager to join our...
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Relationship Manager
3 days ago
Kolkata, West Bengal, India Apna HR Full time ₹ 3,60,000 per yearPosition Overview : OneX Solutions is a leading advertising and marketing company, committed to delivering exceptional value to our clients. We specialize in digital services, and we're passionate about fostering long-term, trust-based relationships with our customers. We're looking for an experienced and client-focused Relationship Manager to join our...
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Customer Relationship Management Specialist
3 days ago
Kolkata, West Bengal, India Yoga & Happiness - Best Yoga Teachers Training Institute Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionYoga & Happiness is an education organization dedicated to serving Yoga Professionals. We provide comprehensive Yoga Teachers Training in various categories, including Yoga Education and Training, and Yoga Therapy. Our courses cater to a wide range of expertise levels, from Yoga Volunteers and Protocol Instructors to Yoga Teachers,...
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Associate Relationship Manager
21 hours ago
Kolkata, West Bengal, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAssociate Relationship Manager - Affluent-AFFLUENT-Service - Non Branch Banking Job Description 1 Job Role Associate Relationship Manager 2 Organization Retail Liabilities -Kotak Mahindra Bank 3 Location 4 Work Location 5 Grade M2 / M3 6 Work Experience 2 – 5 Years Job Description Principal Responsibilities:Handle personalized service requests of...
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Select Relationship Manager
2 weeks ago
Kolkata, West Bengal, India OM Careers Full time ₹ 9,00,000 - ₹ 12,00,000 per yearINDUSIND BANK Hiring Select Relationship Manager - Branch Banking LiabilitiesJob Summary :The main job is to manage HNI clients in the branch/ areaIdentify key staff in client companies to cultivate profitable relationships.Client Management and relationship management will be the main KRA for the RMOwning the revenue target for the region and monitoring...
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Customer Relationship Executive
23 hours ago
Kolkata, West Bengal, India Mizizi Management System Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a Customer Relationship Executive (Female) to build and maintain strong customer relationships, handle queries, and ensure excellent customer experience. The role involves client interaction, follow-ups, and supporting customer engagement activities.
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Customer Service Manager
2 weeks ago
Kolkata, West Bengal, India Academy of Vedic Vidya Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout UsAcademy of Vedic Vidya, underSkillEnable, is a pioneer in providing courses in occult sciences such asVedic Numerology, Tarot Card Reading, and Astrology. Through100% live and interactive online classes, we empower students to become independent practitioners and entrepreneurs. Our mission is simple yet powerful:Educate, Enable, and Empowerstudents...
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Relationship Manager
3 days ago
Kolkata, West Bengal, India Dreams Solution Full time ₹ 10,00,000 - ₹ 20,00,000 per yearSUMMARY for RM: -The Relationship Manager is a financial professional who serves as a dedicated point of contact for high-net-worth individuals/clients. Their primary role is to provide personalized financial services and investment advice tailored to the unique needs and goals of their clients. They also help high-net-worth individuals and institutions make...