Relationship Manager

2 days ago

Kolkata, West Bengal, India Apna HR Full time ₹ 3,60,000 per year

Position Overview : OneX Solutions is a leading advertising and marketing company, committed to delivering exceptional value to our clients. We specialize in digital services, and we're passionate about fostering long-term, trust-based relationships with our customers. We're looking for an experienced and client-focused Relationship Manager to join our growing team and help us continue to provide outstanding service. If you're passionate about building relationships, understanding client needs, and driving business growth, we want to hear from you

Key Responsibilities:

 Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations are exceeded.

 Account Growth: Identify and pursue opportunities for account expansion, cross selling, and upselling additional products/services. Work to increase revenue and client retention.  Client Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and timely setup of services or products.

 Problem Resolution: Act as a trusted advisor by proactively addressing client concerns or issues. Resolve problems efficiently and ensure high levels of client satisfaction.  Regular Communication: Conduct regular check-ins with clients to assess satisfaction, identify opportunities for improvement, and gather feedback.

 Collaboration: Work closely with internal teams (sales, marketing, product, support, etc.) to ensure seamless delivery of services and products to clients.

 Reporting & Documentation: Maintain accurate and up-to-date client records, including contact information, service history, and notes on key conversations. Track account activities and client feedback.

 Market Intelligence: Stay informed on industry trends, competitor offerings, and market conditions to effectively position the company's products and services to clients.

 Client Retention: Implement strategies to enhance customer loyalty, increase client satisfaction, and reduce churn. Qualifications:

 Experience: 2+ years of experience in relationship management, account management, or a customer-facing role, preferably in service-selling industry.

 Education: Bachelor's degree in Business, Marketing, Communications, or a related field.  Client-Focused: Strong ability to build rapport with clients, understand their needs, and provide solutions that drive value.

 Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.

 Problem-Solving Skills: Strong critical thinking and problem-solving abilities to address client concerns and challenges.

 Organizational Skills: Ability to manage multiple client accounts and prioritize tasks effectively.

 Technical Skills: Familiarity with CRM software, MS Office Suite. Experience with data analysis and reporting tools is a plus.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

Speak with the employer

  • Relationship Manager

    19 hours ago

    Kolkata, West Bengal, India Dreams Solution Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    SUMMARY for RM: -The Relationship Manager is a financial professional who serves as a dedicated point of contact for high-net-worth individuals/clients. Their primary role is to provide personalized financial services and investment advice tailored to the unique needs and goals of their clients. They also help high-net-worth individuals and institutions make...

  • Relationship Manager

    4 days ago

    Kolkata, West Bengal, India Creative Prism Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSquare One Interior is dedicated to creating places that inspire and elevate lives by combining creativity and functionality. Our team of interior designers specializes in crafting customized homes that reflect your unique tastes and lifestyle. We focus on delivering personalized design solutions that seamlessly blend aesthetics and...

  • Relationship Manager

    2 days ago

    Kolkata, West Bengal, India Centricity WealthTech Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionFounded in January 2022, Centricity empowers finance and investment professionals to establish their independent practices through a comprehensive SAAS-based investment management platform. Our platform offers digital transactional capabilities for a diversified product suite. We aim to provide a consistent family office experience for...

  • Relationship Manager

    21 hours ago

    Kolkata, West Bengal, India Tata Capital Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About The Role Core Responsibilities: Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business...

  • Relationship Manager

    2 weeks ago

    Kolkata, West Bengal, India Bajaj Allianz General Insurance Full time

    Job DescriptionCompany DescriptionBajaj Allianz General Insurance Limited, a joint venture between Bajaj Finserv Limited and Allianz SE, offers a comprehensive range of insurance products including health, car, bike, pet, travel, home, cyber and crop insurance. Known for its #CaringlyYours ethos, the company aims to provide emotionally engaging services to...

  • Relationship Manager

    17 hours ago

    Kolkata, West Bengal, India Onex Solutions Pvt Ltd Full time ₹ 20,69,112 per year

    Position Overview : OneX Solutions is a leading advertising and marketing company, committed to delivering exceptional value to our clients. We specialize in digital services, and we're passionate about fostering long-term, trust-based relationships with our customers. We're looking for an experienced and client-focused Relationship Manager to join our...

  • Relationship Manager

    20 hours ago

    Kolkata, West Bengal, India Indusind Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionAbout the Role:The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements.Key Responsibilities:Provide financial...

  • Relationship Manager

    4 weeks ago

    Kolkata, West Bengal, India Tekpillar Full time

    Job Summary The Relationship Manager is responsible for maintaining strong client relationships addressing customer needs and identifying opportunities to grow business This role focuses on client satisfaction and long-term partnership development Key Responsibilities - Discover and pursue new partnership avenues to enhance market presence - Meet sales...

  • Relationship Manager

    3 weeks ago

    Kolkata, West Bengal, India Tata AIA Life Insurance Full time

    Job DescriptionA Position Overview- Position Title - Senior Relationship Manager - Virtual Bancassurance HDFC- Function - Partnership Distribution- Department - Virtual Bancassurance HDFC- Level/ Band - Executive- Grade - 209- Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locationsB...

  • Relationship Manager

    2 days ago

    Kolkata, West Bengal, India Ashika Stock Services Limited Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Manage client relationships through regular communication and service delivery.* Meet sales targets by selling insurance products, bonds, mutual funds, etc.