Quality Analyst

Quality Analyst Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing You'll be assisting the feature team to define testable work and make sure that desired customer experiences and outcomes are achieved Joining...

Quality Analyst (TS2) Join us as a Quality AnalystThis is an opportunity for a driven individual to take on an exciting new career challenge You'll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It's a chance to have a tangible effect on our function, put your existing skills to the test and advance your...

Join us as a Quality AnalystThis is an opportunity for a driven individual to take on an exciting new career challengeYou'll be able to build and maintain a wide network of stakeholders of varying degrees of seniorityIt's a chance to have a tangible effect on our function, put your existing skills to the test and advance your careerWe're offering this role...

Join us as a Quality AnalystThis is an opportunity for a driven individual to take on an exciting new career challengeYou'll be able to build and maintain a wide network of stakeholders of varying degrees of seniorityIt's a chance to have a tangible effect on our function, put your existing skills to the test and advance your careerWe're offering this role...

We are seeking a detail-oriented and proactive Quality Analyst with hands-on experience in Manual Testing. The candidate will be responsible for ensuring the quality of software applications by identifying defects, documenting test results, and collaborating closely with the development team to deliver reliable and high-performing solutions.Key...

Quality Analyst / Software QA EngineerLocation: Chennai (Full-Time, On-site)Industry: Information Technology / Software DevelopmentExperience: 3-6 years About the Role We are seeking a skilled Quality Analyst (QA) with 36 years of experience in software testing and quality assurance. The ideal candidate should have strong analytical skills, a...

Job Summary:We are hiring a Quality Analyst with proven experience in AR (Accounts Receivable) within the US Healthcare RCM domain. The ideal candidate will be responsible for monitoring, evaluating, and enhancing the quality of AR Calling operations.Only candidates with relevant experience in AR RCM will be considered. Freshers and candidates from non-RCM...

We are looking for a skilled Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2 to 5 years of experience in quality analysis, preferably in a BPO or call centre setting.Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality customer service.Develop and implement quality control processes to identify...

Job Title: Quality AnalystCompany: Protalk Solutions, Chennai Monitor and evaluate customer interactions, ensure quality standards, and provide feedback to agents 2-3 years in BPO quality assurance. Interested Candidate call Dilpreet

We are seeking a Call Quality Analyst with 3+ years experience in contact center QA. You will evaluate calls, monitor performance metrics and provide insights for enhancing customer experiences.Responsibilities:Conduct QA audits on customer interactions.Measure silence, interruptions, and sentiment.Track key QA metrics (CSAT proxy, transfer rate).Provide...