Quality Analyst For Domestic BPO

Leading BPO in ChennaiHiring For Team Leader/Sr Team Leader//Assistant ManagerDomestic Collections ProcessCTC UPTO 6 LPARequire min 1 Year as Team Leader Experience in BPO*** Language fluency Hindi / Tamil + domestic collection with  team handling experience***Strong in Operations Matrices like Attrition, Shrinkage, CSATCall or mail CV at The Team Leader,...

Only For CHENNAI | Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply...

Job descriptionQuality AnalystLanguage: Good English with Kannada & HindiRoles and ResponsibilitiesRandomly audit required number of calls on daily basis.Providing timely and accurate feedback to agents for improvement areas.Take corrective actions by doing data analysis to improve process efficiency.Work upon the action plans to improve Quality...

We are looking for a skilled Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2 to 5 years of experience in quality analysis, preferably in a BPO or call centre setting.Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality customer service.Develop and implement quality control processes to identify...

Description: Quality AnalystNOTE : Kindly mention my name " Nivetha " in the entry form or interview form and give me the call once you reach the office.Location: Chennai, Tamil Nadu, IndiaExperience: 2-6 yearsPreference: Both Male & Female candidatesRole & responsibilitiesWe are looking for an experienced Quality Analyst (QA) to join our BPO team. The QA...

Job Title: Process TrainerRole - Train customer service representatives in BPO industry, develop training materials, and ensure skill development2-3 years in training within BPO industry. Interested Candidates call Dilpreet

Openings for Senior Quality Analyst - Night ShiftExperience: Minimum of 2+years of experience as QA.Working Model: On-site Work OnlyShifts: Night ShiftsGraduation: Minimum Bachelor's Degree (No Diploma)Should be from Voice(BPO) BackgroundWork Location : Chennai (Perungalathur)Key Requirements:1. Should be able to Conduct regular Process QA audits.2·...

Responsibilities:Conduct F&A audits for AR/AP processes (invoices, payments, reconciliations, collections, dispute management).Ensure compliance with finance and accounting standards, internal controls, and audit requirements.Perform quality checks, transaction reviews, and process evaluations to identify errors and risks.Provide feedback and coaching to...

Oversee day-to-day operations of the domestic voice/non-voice process. Ensure achievement of service level agreements (SLAs), key performance indicators (KPIs), and client expectations.

Openings for Senior Quality Analyst - Night ShiftExperience: Minimum of 2+years of experience as QA.Working Model: On-site Work OnlyShifts: Night ShiftsGraduation: Minimum Bachelor's Degree (No Diploma)Should be from Voice(BPO) BackgroundWork Location : Chennai (Perungalathur)Key Requirements:1.Should be able to Conduct regular Process QA audits.2· Maintain...