Quality Analyst For Domestic BPO

Only For CHENNAI | Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply...

Job Description – BPO Research Analyst (Data Collection & Validation)Position: Research Analyst – BPO OperationsLocation: ChennaiDepartment: Data Research & AnalysisExperience: 1 to 2 yearsRole Overview:We are seeking detail-oriented and proactive Research Analysts to join our BPO team. The role involves collecting, validating, and updating institutional...

Job Description – BPO Research Analyst (Data Collection & Validation) Position: Research Analyst – BPO Operations Location: Chennai Department: Data Research & Analysis Experience: 1 to 2 years Role Overview: We are seeking detail-oriented and proactive Research Analysts to join our BPO team. The role involves collecting, validating, and updating...

We are looking for a skilled Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2 to 5 years of experience in quality analysis, preferably in a BPO or call centre setting.Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality customer service.Develop and implement quality control processes to identify...

Role & responsibilitiesob Summary:We are looking for a motivated Domestic Recruiter with 12 years of experience in end-to-end recruitment for India-based positions. The ideal candidate will have strong communication skills, a good understanding of job portals, and the ability to manage the hiring process efficiently from sourcing to onboarding.Key...

The Quality Analyst is responsible for monitoring and evaluating the quality of inbound and outbound calls, chats, and emails handled by the operations team. The role ensures that customer interactions are aligned with company standards, compliance requirements, and client expectations. The QA will provide actionable feedback, identify training needs, and...

Job Title: Process TrainerRole - Train customer service representatives in BPO industry, develop training materials, and ensure skill development2-3 years in training within BPO industry. Interested Candidates call Dilpreet

Job Purpose:The Call Quality Analyst is responsible for monitoring, evaluating, and improving the quality of calls handled across various languages by Prayer Intercessors. The role ensures consistency, empathy, and excellence in every call, aligning with the ministry's communication standards and values.Key Responsibilities:Listen to and evaluate...

Oversee day-to-day operations of the domestic voice/non-voice process. Ensure achievement of service level agreements (SLAs), key performance indicators (KPIs), and client expectations.

About EdTerra:EdTerra is a leading experiential learning and student travel company that designs and delivers educational tours, camps, and immersive programs. We pride ourselves on creating safe, enriching, and memorable travel experiences for students and schools across India.Position Overview:The Domestic Travel Manager will oversee and manage all...