Brand Manager

Client Servicing /Brand Manager

We are looking for a dynamic and client-focused Client Service/Brand Manager to join our team. In this role, you will act as the bridge between our clients and creative teams, ensuring seamless communication, project alignment, and the delivery of exceptional design solutions. Youll play a pivotal role in managing client relationships, overseeing brand strategy, and ensuring that every project reflects the clients vision while meeting the highest standards of communication and print design.

Role & responsibilities

• Serve as the primary point of contact for clients, building and maintaining strong, trust-based relationships.
• Understand client needs, goals, and brand identity to provide strategic guidance and ensure alignment with project deliverables.
• Proactively manage client expectations, timelines, and feedback, proofreading and checking requirements throughout the project lifecycle.

Project Management:

• Oversee multiple communication and print design projects, ensuring they are delivered on time, within scope, and on budget.
• Collaborate with internal teams (designers, copywriters, production) to translate client briefs into actionable creative strategies.
• Monitor project progress, troubleshoot challenges, and ensure smooth workflow between clients and creative teams.

Brand Strategy & Stewardship:

• Act as a brand custodian, ensuring all creative outputs align with the clients brand guidelines and objectives.
• Provide strategic input on brand positioning, messaging, and visual identity to elevate client brands.
• Identify opportunities to enhance client brands through innovative communication and print design solutions.

Business Development:

• Identify opportunities to grow client accounts by offering additional services or solutions.
• Support the agencys business development efforts by contributing to pitches, proposals, and presentations.

Collaboration & Leadership:

• Foster a collaborative environment between clients and internal teams, ensuring open communication and mutual understanding.
• Provide clear and actionable feedback to creative teams to refine and elevate deliverables.
• Stay updated on industry trends, print innovations, and communication design best practices to bring fresh ideas to clients.

Work tracking

• Identify and maintain logs and bills logs of all work carried out.

Qualifications:

• Experience: 1-3 years of experience in client servicing, account management, or brand management, preferably in a design or creative agency.
• Skills: Strong understanding of communication and print design processes, including production and delivery.
• Communication: Excellent verbal and written communication skills, with the ability to present ideas and solutions effectively.
• Organization: Exceptional project management skills, with the ability to juggle multiple projects and deadlines.
• Strategic Thinking: Ability to understand client goals and translate them into actionable creative strategies.
• Relationship Building: Proven ability to build and nurture long-term client relationships.

Preferred candidate profile

• Experience working with diverse industries and brands.
• Knowledge of branding, marketing, and design trends.

Why Join Us?

• Be part of a creative and collaborative agency that values innovation and quality.
• Work with a diverse portfolio of clients and projects.
• Opportunities for professional growth and leadership development.

If you're passionate about client service, brand strategy, and delivering impactful design solutions, we'd love to hear from you

How to Apply:

Please submit your resume, a brief cover letter, and any relevant work samples or case studies showcasing your experience in client service and brand management.