CRM Executive

2 weeks ago


Science City Ahmedabad Gujarat, India Motherhood Women's & Child Care Hospital Full time ₹ 11,000 - ₹ 29,38,596 per year

Key Responsibilities:

  • Welcome and assist patients and attendants with a warm and professional approach.
  • Manage patient relations by addressing concerns, feedback, and queries promptly.
  • Coordinate with doctors, nurses, and departments to ensure smooth patient services.
  • Ensure OPD/IPD patients receive required support from admission to discharge.
  • Handle feedback forms, online reviews, and ensure timely follow-ups.
  • Maintain and improve patient satisfaction scores.
  • Assist in organizing health camps, patient engagement activities, and hospital events.
  • Monitor complaint redressal system and maintain proper records.
  • Support marketing and promotional initiatives when required.
  • Report daily activities, patient issues, and suggestions to management.

Job Type: Full-time

Pay: ₹11, ₹29,385.96 per month

Work Location: In person


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