International customer support

21 hours ago

Mohali, Punjab, India Nimbus academy Full time ₹ 3,04,808 - ₹ 3,91,226 per year

*Job Title:* International Customer Executive

*Location:* Mohali

*Experience:* 1+ year (Preferred in customer service or international business)

*Salary:* Competitive package

*Job Summary:*

We're seeking a highly skilled International Customer Executive to manage and resolve customer inquiries, issues, and feedback from global clients. Excellent communication skills in English, both written and verbal, are essential for this role. Proficiency in Microsoft Office (Word, Excel) is required.

*Key Responsibilities:*

  • Handle international customer inquiries via phone, email, and chat

  • Resolve customer complaints and issues in a timely and professional manner

  • Provide product information and support to customers

  • Collaborate with internal teams to resolve customer issues

  • Maintain accurate records of customer interactions using CRM software and Microsoft Office (Excel)

  • Meet customer satisfaction targets and metrics

*Requirements:*

  • Excellent communication skills in English (written and verbal)

  • Proficiency in Microsoft Office (Word, Excel)

  • Strong customer service skills and ability to work in a fast-paced environment

  • Ability to work independently and as part of a team

  • Strong problem-solving and analytical skills

  • 1+ year of experience in customer service or international business (preferred)

*What We Offer:*

  • Competitive salary package

  • Opportunity to work with international clients and gain global exposure

  • Professional growth and development in a dynamic company

  • Collaborative and supportive work environment

If you're a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we'd love to hear from you Apply with your resume and a brief introduction.

Job Type: Full-time

Pay: ₹25, ₹32,101.32 per month

Benefits:

  • Health insurance

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