Technical Application Specialist
6 days ago
The Application Specialist position is part of the Technical/ Application Development team for India Sub Continent within the Industrial Solutions business.
- Full-time position, focused on providing technical and application support to the industrial water treatment customers in India.
- Geographic base : Mumbai/ Pune/ Delhi NCR
- Will involve extensive travel : on an average 2 weeks a month
Key Accountabilities & Responsibilities
The incumbent will primarily focus on providing technical service/ application support to the Industrial Solutions customers across India.
The Role Will Involve Extensive Visits To Customer Sites
- To monitor current conditions, understand customer needs and concerns/ challenges, if any
- To identify key gaps and improvement opportunities with the current water treatment programs
To develop Solenis programs with a systematic approach that:
Will include appropriate product selections
- will address current performance gaps/concerns
will deliver operational and sustainability savings
To define standards/ protocols, lead validation trials and gain customer approvals
- To do periodic follow ups to ensure delivery of actual benefits (cost/performance) vs plan
As a water treatment expert, the incumbent will also be responsible to:
- train and/or double work with the sales team on water & waste water treatment programs.
- support sales teams for troubleshooting at customer sites
- work closely with the sales, business development, marketing and R&D teams to streamline product offers, to develop savings calculators and to create value propositions for existing/ new products
Education, Experience, And Requirements
- A technical (engineering/ science) background is essential
- 10-12 years of technical service/ application development experience in the industrial water treatment chemicals industry
- Good communication and interpersonal skills, ability and aptitude to build relationships
- Ability to analyse and interpret data
- Problem solving skills
- Ability to build total cost of operations (TCO) savings calculator
- Willing to travel extensively, at least 2 weeks every month
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