Technical Specialist
1 day ago
Role Description
This is a full-time on-site role located in Chennai for a Technical Specialist. The Technical Specialist will be responsible for providing technical support, troubleshooting technical issues, and ensuring customer satisfaction through effective communication. Day-to-day tasks include diagnosing and resolving technical problems, offering solutions to technical queries, and assisting customers in understanding product functionality.
Qualifications
- Strong Analytical Skills and Troubleshooting abilities
- Experience in Technical Support and Customer Service
- Excellent Communication skills
- Ability to work collaboratively in a team environment
- Bachelor's degree in Computer Science, Information Technology, or related field is preferred
- Experience with specialized software and hardware relevant to the role is a plus
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