Workforce Management Analyst

Why Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

About Us: Imagine Your Future with Us Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build...

DescriptionAbout the RoleWe're seeking a proactive and detail-oriented Real-Time Analyst (RTA) to join our dynamic Workforce Management team in Bangalore. If you thrive in fast-paced environments and have a knack for optimizing performance in real time, we'd love to hear from you.Key Responsibilities:Monitor queues and agent adherence in real time to ensure...

SummaryA WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their...

• Provide accurate data analysis on demand trends and workforce requirements to support business decisions.• Balance staffing levels with operational workload (daily, weekly, monthly, annual).• Collect and analyze operational data to forecast manpower and resource requirements.• Coordinate with HR for staff recruitment and with vendors for...

Role: WORKFORCE MANAGEMENT ASSOCIATE / REAL-TIME ANALYSTExperience: 2-4 YrsSalary: 5.5LPALocation: BengaluruShift: Night shift(USA+9:30PM to 6:30AM)Interview Mode: Virtual Regards,Prabhakaran Banu Required Candidate profileOperations center scheduling experience preferred. Strong quantitative and technical aptitude. Detail oriented -high emphasis on...

SummaryAs a Real Time Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest...

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We are looking for a Workforce Planning Analyst to join its Client Services team. This role is responsible for planning complex global workforce management scheduling and real time monitoring of customer inquiries through an incoming request queue. In addition, this key...

Experience:3–5 YearsLocation:FlexibleEmployment Type:Full-TimeRole OverviewWe are seeking a skilledFunctional Consultant – Workforce Management (WFM)with strong expertise inDayforce Reporting and Dashboards. The successful candidate will design, develop, and maintain reporting solutions that enhance labor planning, scheduling accuracy, and workforce...