Workforce Management Analyst
23 hours ago
• Provide accurate data analysis on demand trends and workforce requirements to support business decisions.
• Balance staffing levels with operational workload (daily, weekly, monthly, annual).
• Collect and analyze operational data to forecast manpower and resource requirements.
• Coordinate with HR for staff recruitment and with vendors for third-party resources as needed.
• Optimize work schedules, ensuring fair distribution of shifts, compliance with labor laws, and fatigue risk
management.
• Reassign staff as required to meet critical operational needs, and identify roles that may require redesign or
reskilling.
• Prepare staffing plans and budget proposals based on forecasted demand and cost analysis.
• Maintain accurate rosters to ensure service level agreements (SLAs) with airline customers are met.
• Ensure trained and qualified staff are scheduled to meet operational, safety, and quality standards.
• Monitor resource utilization to minimize idle time, control costs, and remain within budgetary limits.
• Continuously review and improve scheduling and workforce planning processes.
Qualification
• Education – Bachelor of Engineering
• Experience – Experience in Operational Experience for minimum of 1 year
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