Workforce Management Analyst

23 hours ago


Bengaluru, Karnataka, India Worldwide Flight Services (WFS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year


• Provide accurate data analysis on demand trends and workforce requirements to support business decisions.


• Balance staffing levels with operational workload (daily, weekly, monthly, annual).


• Collect and analyze operational data to forecast manpower and resource requirements.


• Coordinate with HR for staff recruitment and with vendors for third-party resources as needed.


• Optimize work schedules, ensuring fair distribution of shifts, compliance with labor laws, and fatigue risk

management.


• Reassign staff as required to meet critical operational needs, and identify roles that may require redesign or

reskilling.


• Prepare staffing plans and budget proposals based on forecasted demand and cost analysis.


• Maintain accurate rosters to ensure service level agreements (SLAs) with airline customers are met.


• Ensure trained and qualified staff are scheduled to meet operational, safety, and quality standards.


• Monitor resource utilization to minimize idle time, control costs, and remain within budgetary limits.


• Continuously review and improve scheduling and workforce planning processes.

Qualification


• Education – Bachelor of Engineering


• Experience – Experience in Operational Experience for minimum of 1 year



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