Workforce Management Real Time Analyst

Real Time Analyst (RTA)Location: Bangalore (WFO)Shift: Rotational (24/7)NP: 0 to 15 DaysJob Title:Real-Time Analyst (RTA)Department: Workforce Management (WFM)Employment Type: Full-timeRole Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and...

WFM - RTA (Real Time Adherence)A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...

Workforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...

Workforce Management (Forecasting)Night ShiftLocation Remote IndiaA WFM (Workforce Management) short-term forecasting role is primarily responsible for predicting near- future staffing needs by analyzing historical data and current trends, allowing a company to accurately schedule employees to meet anticipated stakeholder demand within a short time frame,...

Job Description Workforce Management RTA Date: Oct 23, 2025Location: Bangalore, KA, IN, 560100Req ID: 32094Work Mode: Remote India A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This...

Job Description : Professional 2, Workforce Management Date: Nov 6, 2025Location: Bangalore, KA, IN, 560100Req ID: 32100Work Mode: Remote IndiaSummary As a Real Time Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most...

Job Description WFM - Real Time Analyst Date: Sep 19, 2025 Location: Bangalore, KA, IN, 560100 Req ID: 32095 Work Mode: Remote India Workforce Management (Forecasting)Date: Location: Remote India Timing: Shift Timings - US Time (Shift timing 4.30pm-1.30am - IST / 7.30am - 4.30am - IST) Req ID: 32095 A WFM (Workforce Management) short-term...

Description : We operate in the Contact Center, BPO and workforce-optimization sector delivering analytics-driven staffing and operational excellence for clients across BFSI, Telecom, e-commerce and shared services. This is an on-site role based in India focused on driving forecasting, scheduling and intraday operations to sustain target service levels. ...

Workforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...

Workforce Management (Forecasting)Date – Location – Remote IndiaTiming - Shift Timings - US Time (9 hours shift between 7AM-7PM EST)Req ID A WFM (Workforce Management) short-term forecasting role is primarily responsible for predicting near- future staffing needs by analyzing historical data and current trends, allowing a company to accurately schedule...