Operations Manager
13 hours ago
About
is an AI-powered training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With , companies streamline training, improve communication, and empower teams to sell smarter and faster.
Role Overview
At , we are looking for a proactive and detail-oriented Operations Manager to support and streamline our day-to-day business activities. This role is ideal for someone who enjoys coordination, problem-solving, and ensuring that business processes run smoothly across teams. You'll work closely with cross-functional departments to help execute projects efficiently, maintain process quality, and drive operational excellence.
Key Responsibilities
● Support the operations team in managing daily business activities and ensuring timely delivery of key tasks and initiatives.
● Coordinate with cross-functional teams such as Product, Sales, and Customer Success to ensure smooth execution of ongoing projects
. ● Assist in documenting, streamlining, and improving internal processes to enhance overall efficiency.
● Help maintain and implement Standard Operating Procedures (SOPs) across teams.
● Work closely with various departments to ensure clear communication and effective collaboration.
● Proactively identify operational challenges and assist in resolving them promptly.
● Contribute to smooth workflow transitions and overall project success.
Qualifications
● Master's degree in Business Administration, Operations, Commerce, or a related field.
● Strong organizational and multitasking abilities
. ● Excellent communication and interpersonal skills.
● Analytical mindset with keen attention to detail.
● Curious, adaptable, and eager to learn in a fast-paced startup environment.
● Familiarity with tools such as Excel, Google Sheets, or project management platforms (preferred but not mandatory).
What We Offer
● Structured onboarding and continuous mentorship.
● Opportunity to learn and grow in a dynamic, tech-driven startup environment.
● Exposure to cross-functional operations and real-world business processes.
● A collaborative, transparent, and supportive team culture.
Location: Mulund West, Mumbai
Experience: 2-3 Years
Type: Full-time ,Onsite (5 days a week)
Job Type: Full-time
Pay: ₹15, ₹35,000.00 per month
Work Location: In person
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