General Manager
2 days ago
Royal Enfield PGS Motors is looking for a General Manager (GM) to oversee the overall operations of the showroom and service center. The ideal candidate must have minimum 3 years of experience in the automobile industry, strong leadership abilities, and the capability to manage sales, service, staff, and customer satisfaction.
Key Responsibilities
Supervise day-to-day operations of the showroom and service center.
Lead and motivate Sales, Service, Accounts, Customer Relations & Accessories teams.
Achieve monthly sales, service, and profitability targets.
Ensure high customer satisfaction and handle escalations.
Monitor staff attendance, discipline, training and performance.
Coordinate with Royal Enfield company officials and ensure brand standards.
Manage inventory, stock control, expenses and overall business reports.
Plan marketing campaigns, events, and showroom promotions.
Required Qualifications
Experience: Minimum 3 years in the Automobile industry
Education: Graduate / MBA preferred
Strong communication, leadership and problem-solving skills.
Knowledge of sales processes, service operations and customer handling.
Ability to analyze performance and implement improvements.
Job Type: Full-time
Pay: ₹29, ₹30,000.00 per month
Application Question(s):
- Do you have a minimum of 3 years of experience in the automobile dealership industry?
- Have you previously managed a showroom or handled sales & service team operations?
- Have you previously handled customer complaints or escalations at a managerial level?
Work Location: In person
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