Service Desk Management

SUMMARY Job Role: Service Desk Management (French Language) Location: GurgaonExperience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French LanguageSummary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application....

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base...

Professional & Technical Skills:Must To Have Skills:-Proficiency in Service Desk Management.Good To Have Skills:-Experience with customer relationship management tools.- Familiarity with ticketing systems and incident management processes.- Strong verbal and written communication skills.- Ability to work collaboratively in a team environment. Additional...

Company DescriptionAre you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your successCielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create...

Company Description Are you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success  Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We...

Job Title:Service Desk EngineerKey Skills: IT Service Desk, Ticketing toolsExperience:2 - 5 yearsLocation:Gurgaon, Sector 44 (Near HUDA City Centre)Shift:6 days working (Monday to Saturday) - Sunday fixed offMode:Work from OfficeWorking Hours:9:00 AM to 6:00 PMFacilities:No food or cab facility provided.We at Coforge are seeking a "Service Desk Engineer "...

As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize.Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly.You will leverage your communication skills to provide exceptional...

Job Description:We are hiring a Service Desk Engineer to provide first-level technical support and ensure smooth IT service delivery for end users.Responsibilities:Handle user incidents, service requests, and escalation ticketsProvide remote and on-site technical support for IT systemsLog and track issues using ticketing toolsCoordinate with technical teams...

We are looking for a skilled Assistant Front Desk Manager to join our team in the hospitality industry. The ideal candidate will have 6-10 years of experience.Roles and ResponsibilityManage front desk operations, ensuring seamless check-in and check-out processes for guests.Supervise and coordinate front desk staff activities to maintain high customer...

0-2 years of experience on Service Desk.Outstanding customer service skills and a customer first" mentality are a must.Advanced knowledge of IT principles and most supported systems and basic understanding of less commonly used systems.Subject matter ability in multiple areas of support.Strong technical knowledge and working experience with Microsoft...