Service Desk Engineer

Job Description:We are hiring a Service Desk Engineer to provide first-level technical support and ensure smooth IT service delivery for end users.Responsibilities:Handle user incidents, service requests, and escalation ticketsProvide remote and on-site technical support for IT systemsLog and track issues using ticketing toolsCoordinate with technical teams...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base...

SUMMARY Job Role: Service Desk Management (French Language) Location: GurgaonExperience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French LanguageSummary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application....

Company Description Are you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success  Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We...

Role SummaryThe Service Desk Lead is responsible for supervising and managing a team of 1st and 2nd line Service Desk Analysts, ensuring high-quality technical support delivery, SLA compliance, and alignment with ITIL best practices. This role includes operational oversight of ticket queues, process governance, reporting, continuous improvement, and overall...

As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize.Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly.You will leverage your communication skills to provide exceptional...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard....

About the Role: We are looking for a motivated IT Service Desk Intern to join our IT support team. The intern will assist in providing technical support to end-users, resolving IT issues, and ensuring smooth day-to-day operations. After successful completion of 6 months, the intern will be considered for a full-time position based on performance.Key...