Hiring Service Desk Management

Hiring: Application Tech Support Practitioner | GurugramWe are conducting a Face-to-Face Interview Drive on 13th November for the position of Application Tech Support Practitioner. We are looking for enthusiastic individuals who can act as a key bridge between clients and the applications they use, ensuring seamless support and service excellence.Location:...

Job Description:We are hiring a Service Desk Engineer to provide first-level technical support and ensure smooth IT service delivery for end users.Responsibilities:Handle user incidents, service requests, and escalation ticketsProvide remote and on-site technical support for IT systemsLog and track issues using ticketing toolsCoordinate with technical teams...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base...

Professional & Technical Skills:Must To Have Skills:-Proficiency in Service Desk Management.Good To Have Skills:-Experience with customer relationship management tools.- Familiarity with ticketing systems and incident management processes.- Strong verbal and written communication skills.- Ability to work collaboratively in a team environment. Additional...

Company Description Are you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success  Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We...

Company DescriptionAre you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your successCielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create...

Job Title:Service Desk EngineerKey Skills: IT Service Desk, Ticketing toolsExperience:2 - 5 yearsLocation:Gurgaon, Sector 44 (Near HUDA City Centre)Shift:6 days working (Monday to Saturday) - Sunday fixed offMode:Work from OfficeWorking Hours:9:00 AM to 6:00 PMFacilities:No food or cab facility provided.We at Coforge are seeking a "Service Desk Engineer "...

As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize.Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly.You will leverage your communication skills to provide exceptional...

A Day in Your Life at MKS:As an IT Support Professional for Global Service Desk, you will partner with all of IT to support our users' technology. In this role, you will report to the IT Global Service Desk Lead and will be based in Manesar.You will make an impact by:Ticket Management:Receive, log, and categorize incidents and service requests via phone,...

0-2 years of experience on Service Desk.Outstanding customer service skills and a customer first" mentality are a must.Advanced knowledge of IT principles and most supported systems and basic understanding of less commonly used systems.Subject matter ability in multiple areas of support.Strong technical knowledge and working experience with Microsoft...