Director of Information Systems Level

23 hours ago

Pune, Maharashtra, India 55a29e7a-72f2-4055-b5aa-f9c46635658d Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Role & responsibilities

Required Abilities and Skills:

  • Minimum of 12+ years of progressive IT leadership experience including systems administration, team management, and multi-national team leadership with proven track record of driving business outcomes

  • Deep expertise in ITIL v4 methodologies including comprehensive understanding of service management, change management, configuration management, release management, and incident management with proven implementation experience

  • Exceptional English communication and influence skills with demonstrated ability to communicate complex technical concepts to diverse audiences and build collaborative partnerships across cultural boundaries

  • Extensive MarTech platform expertise including marketing automation systems, CRM platforms, analytics tools, and integrated marketing technology stack administration with system-level thinking approach

  • Strong coaching and mentoring capabilities with proven experience developing junior technical talent and building strategic capabilities in distributed team environments

  • Demonstrated Agile methodology expertise including iterative delivery, stakeholder collaboration, cross-functional team leadership, and continuous improvement practices

  • Customer-obsessed mindset with experience designing technology solutions that prioritize user experience, adoption success, and measurable business outcomes

Preferred Abilities and Skills:

  • Advanced degree in Information Technology, Business Administration, MBA, or professional certifications including ITIL Expert/Master, PMP, Agile/Scrum certifications, or cloud platform certifications

  • Energy efficiency, sustainability, or clean energy industry experience with understanding of industry-specific technology requirements and business processes

  • Automation implementation experience including intelligent monitoring tools, automated processes, and service management solutions

  • Business process improvement experience including process optimization, lean methodologies, and operational excellence initiatives

  • Change management and organizational development experience including large-scale technology adoption initiatives and training program development

Education requirements:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related technical field; Master's degree or MBA strongly preferred

  • Minimum of 12+ years of progressive IT leadership experience with at least 8 years in team management and multi-national team leadership roles

  • Relevant ITIL certifications required (ITIL Foundation minimum, ITIL Expert/Master preferred)

  • Additional certifications in Agile methodologies, project management (PMP), or cloud platforms preferred

Travel:

5% of travel time expected for quarterly strategic planning sessions in other locations including potential visits to Denver headquarters and regional offices as needed for cross-functional collaboration and strategic initiatives.

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