Front Desk Executive
3 days ago
Position: Front Desk Executive
Department: Operations
Location: Noida, Sector 126
Experience: Minimum 2 years in the hospitality industry, ideally within a 5-star hotel or fine-dining restaurant.
Key Responsibilities:
- Serve as the primary contact for all clients, addressing their issues and inquiries effectively.
- Establish and execute front desk standards and workflows.
- Resolve guest concerns and respond to questions, delivering outstanding customer service.
- Maintain a tidy and organized reception and front desk area.
- Oversee team members and all reception operations, including reservations, scheduling, calls, and email correspondence.
- Carry out administrative tasks like filing documents and updating records as required.
- Manage walk-in and phone inquiries, documenting visitor details accurately.
- Supervise the reception team, monitor housekeeping personnel, and oversee office support staff.
- Welcome clients visiting the premises and ensure meticulous maintenance of the visitor log.
Job Types: Full-time, Permanent
Pay: ₹20, ₹45,922.66 per month
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