Program Manager

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Our Opening and Your Responsibilities

* Program Leadership:

* Drive end-to-end delivery of complex programs involving Java Microservices,

* cloud-native platforms, and retail-specific systems.

* Program Governance Definition & Management:

* Establish and evolve governance models that ensure transparency, accountability, and alignment across stakeholders. Use governance as a strategic tool to scale delivery maturity and position for future Program Leader responsibilities

* Sustain strong cadence for Product Review Boards, Change Control Boards (CCB), and

* Engineering Change Management (ECM) processes. Ensure traceability, impact analysis, andstakeholder alignment for all changes.

* Product Management Collaboration:

* Partner with Product Managers to align delivery with roadmap priorities, customer needs, and business outcomes.

* Support Go-To-Market (GTM) and Time-To-Market (TTM) strategies by coordinating release readiness, feature packaging, and stakeholder communication.

* Program Planning & Budgeting:

* Develop and maintain detailed program plans, resource forecasts,and financial tracking. Collaborate with accounting teams to manage budgets, cost allocations, and ROI analysis of the Program.

* Resource Allocation Support:

* Work closely with Engineering Managers to assess team capacity, align skillsets with project needs, and optimize resource distribution across concurrent initiatives.

* Backlog Prioritization:

* Partner with Product Owners and Engineering leads to groom and prioritize backlogs, balancing feature delivery, technical debt, and cross-system dependencies.

* Retail Domain Expertise:

* Align technical delivery with retail workflows and customer engagement.

* Technical Evolution:

* Apply deep understanding of software engineering, gained through prior roles in development or architecture, to guide delivery decisions, challenge assumptions, and bridge business technical gaps.

* Cross-Technology Oversight:

* Coordinate across diverse stacks including Java, Spring Boot Microservices, Angular, React, middleware, and data platforms. Provide insight into frameworks like Spring Boot, Kafka, Kubernetes, and RESTful APIs.

* Architecture & Framework Alignment:

* Collaborate with Architects and Engineering Managers to ensure scalable, secure, and performant systems. Influence architecture and Agile transformation in a fast-paced retail environment.

* Tool Deployment & Integration:

* Leverage Azure DevOps for pipeline orchestration, release tracking, and environment management.

* Utilize Polarion ALM for requirements traceability, test coverage, and change impact analysis.

* Program Health:

* Design and maintain real-time dashboards, burn-down charts, velocity trackers, and milestone views to communicate program status, risks, and dependencies to stakeholders. Integrate dashboards across tools to provide unified visibility into Program Health.

* PLM Framework Familiarity:

* Align program execution with Product Lifecycle Management (PLM) principles, ensuring traceability from concept to retirement.

* Milestone & Stage Gate Management:

* Define and track delivery milestones, facilitate stage gate reviews, and ensure readiness for go/no-go decisions across program phases.

* Security Awareness:

* Demonstrate working knowledge of Product Security and Application Security principles

* including secure coding practices, threat modeling, vulnerability management, and compliance alignment.

* Collaborate with DevSecOps and Engineering teams to ensure security requirements are embedded throughout the SDLC.

* Servant & Inclusive Leadership:

* Foster a culture of trust, empowerment, and psychological safety across teams.

* Champion inclusive decision-making, ensuring all voices are heard and respected.

* Act as a facilitator and enabler, removing roadblocks and supporting team autonomy.

* Collaborate with passionate teams and cutting-edge technologies.

* SAFe Execution:

* Facilitate PI Planning, ART syncs, and Scrum of Scrums. Champion Lean-Agile principles and ensure alignment across Agile Release Trains.

* Stakeholder Management: Engage with senior leadership, product teams, vendors, and external partners to manage expectations, communicate progress, and resolve conflicts.

* Risk & Dependency Management: Identify delivery risks across systems and teams, manage interdependencies, and drive mitigation strategies.

What You Need to Succeed

* Qualification: B.E / B.Tech / M.E / M.Tech

* Experience of at least 12 years in leading software design and development projects / programs

* Technical Expertise:

* 8+ years in software development and program management.

* Strong understanding of Advanced Java, Spring Boot, Microservices architecture, and cloud platforms (Azure/AWS/GCP).

* Familiarity with CI/CD, containerization (Docker/Kubernetes), and observability tools.

* Exposure to DevSecOps, OWASP principles, and data-driven decision-making.

* Program Management:

* 5+ years of experience managing large-scale Agile programs across multiple technologies.

* Fair knowledge of SAFe methodology, including PI Planning, ARTs, and Lean Portfolio Management.

* Experience with program planning, budgeting, and financial tracking.

* Hands-on experience with tools like Azure DevOps, Polarion ALM, and other dashboard/reporting tools.

* Familiarity with PLM frameworks, structured change control, and RACI modeling.

* Proven ability to define and manage governance models across complex delivery landscapes.

* Proficiency with tools like Jira, Confluence, and Agile dashboards.

* Leadership & Communication:

* Demonstrated Servant Leadership and inclusive team facilitation.

* Proven ability to lead cross-functional teams through influence rather than direct authority.

* Strong stakeholder engagement and conflict resolution skills.

* Excellent analytical, organizational, and decision-making capabilities.

Nice to have Skills:

* Data Analytics Platforms:

* Experience using analytics platforms (e.g., Power BI, Tableau, Grafana, etc) to inform prioritization, risk management, and stakeholder reporting.

* Legal & Compliance Awareness:

* Understanding of GDPR, PCI-DSS, or other regulatory frameworks relevant to retail and customer data handling.

* Design Thinking & UX Collaboration: Ability to facilitate customer-centric discussions with UX teams

* and incorporate usability feedback into backlog refinement

* Retail Innovation Trends:

* Awareness of emerging retail tech such as RFID, edge computing, AIdriven personalization, or autonomous checkout systems.

* Multi-Program Orchestration:

* Experience managing interdependent programs in matrix organizations with shared resources.

* Vendor & Partner Coordination:

* Experience managing third-party vendors with external partners.

* PMP / Agile certifications as appropriate.

* Six Sigma / Lean certification will be a plus.

Our Offer to You

* Hybrid working model.

* Family Mediclaim benefits including parents & Term life insurance Cover.

* Wide portfolio of training opportunities including but not limited to Conferences, Workshops, Education reimbursement & Online learning.

* A wide range of Career Path to explore based on Individual strengths and aspirations.

* Quarterly and Annual awards for outstanding individuals and Quality of Life Improvement Program

We invite you to be part of our ONE TEAM to make the difference…Precisely

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.

References

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