Telesales Executive
13 hours ago
Responsibilities:
- Making outbound calls to potential customers to promote our products and services
- Identifying sales opportunities and converting them into sales
- Building and maintaining relationships with clients over the phone
- Achieving monthly and quarterly sales targets
- Managing a database of potential and existing customers
- Keeping accurate records of calls and sales made
- Providing customers with information about our products and services
- Handling objections and finding solutions to customer issues
- Upselling and cross-selling to customers where appropriate
- Collaborating with the sales team and other departments to achieve company goals
- Staying up-to-date with product knowledge and sales techniques
- Maintaining a positive and professional attitude towards customers and colleagues
Requirements:
- Proven experience as a telesales executive or similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and target-driven environment
- Persuasive and confident nature
- Strong negotiation and closing skills
- Ability to handle objections and find solutions to customer issues
- Proactive and self-motivated
- Familiarity with CRM systems and practices
- Good time management and organisational skills
- High school diploma or equivalent, higher education preferred
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