Telesales Executive

2 days ago

Bengaluru, Karnataka, India Voosh Full time ₹ 2,40,000 - ₹ 48,00,000 per year

Company Description

Voosh is an innovative leader in the food tech sector, addressing the complexities of restaurant management. Our software equips restaurants and cloud kitchens with data-driven tools to streamline operations and boost online sales. Features include real-time analytics, reputation management, dispute management, and financial reconciliation. We are backed by leading investors from Silicon Valley and India, focusing on transforming restaurant operations and enabling quick, effective decision-making.

Role Description

We are looking for a Telesales Executive who will primarily be responsible for making support calls to our customers. This role does not involve lead generation but requires strong communication and interpersonal skills to ensure smooth conversations with clients.

Key Responsibilities

  • Make outbound calls to support customer requirements.
  • Communicate clearly, politely, and patiently at all times.
  • Provide information or assistance as required during calls.
  • Maintain accurate records of conversations in the system.
  • Collaborate with internal teams to address customer concerns when needed.

Qualifications & Skills

  • Excellent spoken English with clear communication skills.
  • High levels of patience, empathy, and politeness while speaking.
  • Good listening skills and ability to handle repetitive queries with professionalism.
  • Basic computer knowledge; familiarity with CRM software is a plus.
  • Prior experience in telesales, customer support, or call handling is preferred but not mandatory.
  • Bachelor's degree is preferred, but not required for the right candidate.

What We're Looking For

  • Someone who is soft-spoken, patient, and client-friendly
    , with a strong focus on delivering a positive customer experience over calls.

What We Offer

  • A full-time role with all employee perks.
  • Fixed CTC in the range of
    ₹20,000 to ₹35,000 per month
    (based on experience and skills).
  • Health insurance coverage.
  • ESOP opportunities (for eligible candidates).
  • Opportunity to work with a young, dynamic, and collaborative team.
  • A supportive work environment where you'll interact with cross-functional teams and learn every day.
  • Growth opportunities to build your career within a fast-growing company.

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