Service Advisor/Manager

5 days ago


Ramanathapuram Coimbatore Tamil Nadu, India Yamaha Showroom-Oxena Motors Full time ₹ 2,40,000 - ₹ 3,60,000 per year

overseeing workshop operations, managing a team of technicians, ensuring quality service delivery, maintaining high customer satisfaction, and handling inventory and service scheduling

  • Team Leadership: Manage, coach, and develop a team of technicians and service staff to ensure efficiency, skill development, and a high level of service quality.
  • Customer Satisfaction: Act as the primary point of contact for customers, ensuring their needs are understood and met, and handling complaints or issues to maintain strong relationships.
  • Service Quality & Standards: Ensure all service and repair jobs are completed to high standards, adhering to manufacturer specifications and company policies.
  • Inventory & Parts Management: Manage spare parts inventory and ensure technicians have the necessary components for repairs.
  • Workflow & Scheduling: Coordinate and monitor the progress of service jobs, ensuring timely delivery of vehicles after repairs and optimizing technician allocation.
  • Financial Management: Oversee budgets, manage service costs, and contribute to the overall profitability of the service department.
  • Compliance & Audits: Liaise with service managers for audits and updates, ensuring compliance with all service processes, standards, and warranty procedures.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Provident Fund

Work Location: In person



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