service advisor

2 days ago

Gandhipuram Coimbatore Tamil Nadu, India CAG Yamaha Corporate Office Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Job Description:

Are you passionate about motorcycles and scooters? Do you have a knack for customer service and technical knowledge? We are looking for a Service Advisor specializing in Yamaha bikes and scooters to join our team at CAG Yamaha. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction and maintaining high standards of service quality.

Responsibilities:

  • Greet customers and assist them in diagnosing motorcycle or scooter issues.
  • Provide accurate estimates for repairs and maintenance services.
  • Schedule service appointments and manage the service bay efficiently.
  • Communicate effectively with technicians and coordinate repair work.
  • Keep detailed records of service transactions, including invoices and service reports.
  • Educate customers on proper maintenance and care for their Yamaha vehicles.
  • Address customer inquiries and concerns in a professional and timely manner.
  • Maintain a clean and organized service area, including tools and equipment.
  • Stay updated with Yamaha's latest products, technologies, and service procedures.
  • Collaborate with the sales team to promote service packages and upsell additional services.

Requirements:

  • Proven experience as a Service Advisor in the motorcycle or automotive industry.
  • In-depth knowledge of Yamaha bikes and scooters, including technical specifications and maintenance requirements.
  • Strong communication and interpersonal skills.
  • Excellent customer service abilities, with a focus on building long-term relationships.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in computer systems and service management software.
  • Certification or training in motorcycle mechanics is a plus.
  • A valid motorcycle license is preferred.

Join our team and be part of a dynamic environment where your passion for motorcycles meets excellent customer service. Apply now and start your journey with CAG Yamaha

Contact number

HR

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

  • total work: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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