Contractor - Commercial Operations

2 weeks ago

Gurgaon, Haryana, India NPS Prism Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Title: Contractor – Commercial Operations

Location: Gurgaon, India

Job Type: Temporary (October 20th, 2025 – December 19th,

About Us: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS, and on every step of the customer journey.
With NPS Prism you can see where you're strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition.
Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world's best places to work. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive professionally and personally.

Key Responsibilities:
  • Conduct quality checks on verbatim responses to ensure accuracy and consistency.
  • Review and validate data visualizations for correctness and clarity.
  • Recreate and format charts in PowerPoint and Tableau as per requirements.
Skills & Qualifications:
  • Exceptional attention to detail
  • Strong command of written English
  • Comfort and confidence in reviewing and interpreting data.
Preferred Qualifications:
  • Prior experience in market research or related fields.

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